CSE National Accounts Away from Home
About the position
The Customer Sales Executive (CSE) – Away From Home is responsible for leading and growing The Hershey Company’s strategic partnership with Compass Group and its affiliated operating companies, including Canteen, Foodbuy, and franchise partners. This role owns the end-to-end commercial relationship, including sales growth, trade investment, forecasting discipline, promotional execution, and cross-functional coordination to deliver profitable, sustainable growth. The role requires strong customer leadership, financial rigor, and the ability to manage complex trade and payment structures across multiple distributors and channels. The CSE serves as the primary enterprise voice for Compass within Hershey and ensures alignment across Sales, Finance, Supply Chain, Category, and Marketing.
Responsibilities
- Own the annual sales plan for Compass Group across Corporate, Franchise, and Foodbuy businesses.
- Develop, sell-in, and execute customer-specific programs driving profitable net sales growth.
- Lead joint business planning, promotional calendars, and innovation prioritization.
- Build senior-level relationships across Compass and Foodbuy.
- Own one of the company’s highest trade investment accounts with strict financial discipline.
- Ensure accurate execution of foodservice, C-store, and vending payment processes.
- Partner with Finance to ensure compliance, documentation, and audit readiness.
- Own forecasting cadence and accuracy with customers and internal partners.
- Proactively manage forecast changes tied to promotions and assortment shifts.
- Mitigate supply risk through disciplined forecast management.
- Lead broker teams and internal cross-functional partners.
- Serve as the internal Compass subject-matter expert.
Requirements
- Bachelor’s degree required
- 5+ years of sales or commercial experience in CPG or AFH
- Proven ability to manage complex national accounts
- Strong financial acumen and trade management experience
- Executive-level communication and relationship-building skills
