Commercial Lines Account Manager

<span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#44546a;"><span style="font-size:12pt;">The Account Manager is responsible for the day-to-day servicing of commercial lines clients and maintenance of exceptional customer relations. This person acts as a generalist within our industries. </span></span></span></span></span><br><br><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#44546a;"><b><span style="font-size:12pt;">Duties/Responsibilities</span></b></span></span></span></span><ul><li style="margin-left:32px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#44546a;"><span style="font-size:12pt;">Manage and retain existing book of business. </span></span></span></span></span></li><li style="margin-left:32px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#44546a;"><span style="font-size:12pt;">Review and process bill renewals, new policies, and policy changes. </span></span></span></span></span></li><li style="margin-left:32px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#44546a;"><span style="font-size:12pt;">Thoroughly review all commercial insurance policies for their accuracy, research coverage discrepancies until resolved, and communicate changes to insurance company. </span></span></span></span></span></li><li style="margin-left:32px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#44546a;"><span style="font-size:12pt;">Handle coverage questions, research, and resolve problems. </span></span></span></span></span></li><li style="margin-left:32px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#44546a;"><span style="font-size:12pt;">Interact with carriers and internal/external customers to ensure delivery of exceptional customer service and adherence to policies and procedures.</span></span></span></span></span></li><li style="margin-left:32px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#44546a;"><span style="font-size:12pt;">Manage the process of renewal submissions for marketing including application(s), necessary exhibit(s), narrative(s), collection of loss runs and answers to underwriting questions.</span></span></span></span></span></li><li style="margin-left:32px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#44546a;"><span style="font-size:12pt;">Submit applications to eligible and appropriate carriers and follow up to ensure timely receipt of quotations and policies. </span></span></span></span></span></li><li style="margin-left:32px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#44546a;"><span style="font-size:12pt;">Perform other duties as may be required or assigned.</span></span></span></span></span></li></ul><br><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#44546a;"><b><span style="font-size:12pt;">Required Skills/Abilities </span></b></span></span></span></span><ul><li class="cs182f6ed1" style="margin-left:32px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;"><span style="font-family:Calibri, sans-serif;">Bachelor's degree in a business-related program or equivalent experience in the insurance industry </span></span></span></li><li style="margin-left:32px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#44546a;"><span style="font-size:12pt;">3 years’ experience in commercial lines property & casualty account servicing preferred</span></span></span></span></span></li><li style="margin-left:32px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span style="vertical-align:baseline;"><span style="font-family:Calibri, sans-serif;"><span style="color:#44546a;"><span style="font-size:12pt;">A valid resident Property & Casualty insurance license is required </span></span></span></span></span></span></li><li style="margin-left:32px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span style="vertical-align:baseline;"><span style="font-family:Calibri, sans-serif;"><span style="color:#44546a;"><span style="font-size:12pt;">Proficiency in the use of Microsoft Office Suite</span></span></span></span></span></span></li><li style="margin-left:32px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span style="vertical-align:baseline;"><span style="font-family:Calibri, sans-serif;"><span style="color:#44546a;"><span style="font-size:12pt;">Knowledge of, or the ability to learn, AMS360 and ImageRight.</span></span></span></span></span></span></li><li style="margin-left:32px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span style="vertical-align:baseline;"><span style="font-family:Calibri, sans-serif;"><span style="color:#44546a;"><span style="font-size:12pt;">Knowledge of insurance coverages and an ability to communicate this clearly to clients and underwriters.</span></span></span></span></span></span></li><li style="margin-left:32px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span style="vertical-align:baseline;"><span style="font-family:Calibri, sans-serif;"><span style="color:#44546a;"><span style="font-size:12pt;">Knowledge of insurance regulations, industry standards, and compliance best practices.</span></span></span></span></span></span></li><li style="margin-left:32px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span style="vertical-align:baseline;"><span style="font-family:Calibri, sans-serif;"><span style="color:#44546a;"><span style="font-size:12pt;">Understanding of commercial insurance underwriting, coverage & rate analysis.</span></span></span></span></span></span></li><li style="margin-left:32px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span style="vertical-align:baseline;"><span style="font-family:Calibri, sans-serif;"><span style="color:#44546a;"><span style="font-size:12pt;">Ability to multitask and juggle several responsibilities simultaneously while meeting deadlines.</span></span></span></span></span></span></li><li style="margin-left:32px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span style="vertical-align:baseline;"><span style="font-family:Calibri, sans-serif;"><span style="color:#44546a;"><span style="font-size:12pt;">Strong written and verbal communication skills </span></span></span></span></span></span></li><li style="margin-left:32px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span style="vertical-align:baseline;"><span style="font-family:Calibri, sans-serif;"><span style="color:#44546a;"><span style="font-size:12pt;">Excellent organizational skills and attention to detail</span></span></span></span></span></span></li><li style="margin-left:32px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#44546a;"><span style="font-size:12pt;">Ability to work in a team environment, with a positive attitude, and willingness to help others.  </span></span></span></span></span></li><li style="margin-left:32px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#44546a;"><span style="font-size:12pt;">Able to work under pressure and time constraints in a fast-paced environment </span></span></span></span></span></li></ul><br><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#44546a;"><b><span style="font-size:12pt;">Benefits</span></b></span></span></span></span><ul><li class="k3ksmc" style="margin-left:32px;"><span style="font-size:12pt;"><span style="background:#FFFFFF;"><span style="font-family:'Times New Roman', serif;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="letter-spacing:0.1pt;">Salary: $70,000-$85,000 annually.</span></span></span></span></span></span></li><li class="k3ksmc" style="margin-left:32px;"><span style="font-size:12pt;"><span style="background:#FFFFFF;"><span style="font-family:'Times New Roman', serif;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="letter-spacing:0.1pt;">Health insurance, vision, dental, life insurance, and more. This includes an employer-sponsored HSA, paid coverage for employees, and cost-sharing for families.</span></span></span></span></span></span></li><li class="k3ksmc" style="margin-left:32px;"><span style="font-size:12pt;"><span style="background:#FFFFFF;"><span style="font-family:'Times New Roman', serif;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="letter-spacing:0.1pt;">401K with employer matching.</span></span></span></span></span></span></li><li class="k3ksmc" style="margin-left:32px;"><span style="font-size:12pt;"><span style="background:#FFFFFF;"><span style="font-family:'Times New Roman', serif;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="letter-spacing:0.1pt;">PTO and paid holidays to support work-life balance. PTO is based on experience and is expected to increase over time.</span></span></span></span></span></span></li><li class="k3ksmc" style="margin-left:32px;"><span style="font-size:12pt;"><span style="background:#FFFFFF;"><span style="font-family:'Times New Roman', serif;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="letter-spacing:0.1pt;">A casual office environment with a dedicated and professional team.</span></span></span></span></span></span></li><li class="k3ksmc" style="margin-left:32px;"><span style="font-size:12pt;"><span style="background:#FFFFFF;"><span style="font-family:'Times New Roman', serif;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="letter-spacing:0.1pt;">Hybrid opportunities in Tampa, FL and Berwyn, PA.</span></span></span></span></span></span></li><li class="k3ksmc" style="margin-left:32px;"><span style="font-size:12pt;"><span style="background:#FFFFFF;"><span style="font-family:'Times New Roman', serif;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="letter-spacing:0.1pt;">Remote opportunities in DE, FL, LA, NJ, PA, SC, TX</span></span></span></span></span></span></li></ul><p> </p> <p><em><strong>About Sovereign Insurance Group</strong><br> Since 1959, Sovereign Insurance Group has been a leader in the nonprofit, commercial property and casualty marketplace. A growing company that has expanded from one location in Southeastern PA to a multi-state organization, we are poised to continue our expansion.<br> <br> We believe in approaching our clients, our insurance companies, and our employees with humility and always considering the other party's interests above our own. This philosophy guides us in taking our talents, our time, and industry know-how to provide the best overall results we can for our clients.</em></p>