Workers Compensation Claims Supervisor - AR, LA, MS

<strong class="jdheader">Introduction</strong><br><br><div class="ewa-rteLine"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. </span><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. </span><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">We’re a team of fast-paced fixers, empathetic experts, </span><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. </span><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. </span></div> <br><strong class="jdheader">Overview</strong><br><br><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span style="color: black;">Role specifics:</span></strong></span></p><ul><li><span style="font-size: 10pt;"><strong style="font-family: Arial, sans-serif;">Claims Background: </strong><span style="font-family: Arial, sans-serif;">Workers compensation lost-time claims with 1 - 3 years of claims leadership</span></span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span style="color: black;">Jurisdictions: </span></strong><span style="color: black;">AR, LA, MS</span></span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span style="color: black;">Licenses: </span></strong>AR, LA, MS</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span style="color: black;">Location:</span></strong><span style="color: black;"> This role is eligible for fully remote work</span></span></li></ul> <br><strong class="jdheader">How you'll make an impact</strong><br><br><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="font-size: 10pt;"><strong><span style="margin: 0px; padding: 0px; color: #000000; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="none"><span style="margin: 0px; padding: 0px;">Supervise: </span></span></strong><span style="margin: 0px; padding: 0px; color: #000000; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="none"><span style="margin: 0px; padding: 0px;">Lead and encourage a Workers Compensation claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service.</span></span><span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: #000000;" data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="font-size: 10pt;"><span style="margin: 0px; padding: 0px; font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;"><span style="margin: 0px; padding: 0px;"> </span><br style="margin: 0px; padding: 0px;"></span><strong><span style="margin: 0px; padding: 0px; color: #000000; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="none"><span style="margin: 0px; padding: 0px;">Promote Best Practices: </span></span></strong><span style="margin: 0px; padding: 0px; color: #000000; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="none"><span style="margin: 0px; padding: 0px;">Guide claims team to handle claims </span><span style="margin: 0px; padding: 0px;">in accordance with</span><span style="margin: 0px; padding: 0px;"> GB’s Best Practices.</span></span><span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: #000000;" data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="font-size: 10pt;"><span style="margin: 0px; padding: 0px; font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;"><span style="margin: 0px; padding: 0px;"> </span><br style="margin: 0px; padding: 0px;"></span><strong><span style="margin: 0px; padding: 0px; color: #000000; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="none"><span style="margin: 0px; padding: 0px;">Drive Talent: </span></span></strong><span style="margin: 0px; padding: 0px; color: #000000; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="none"><span style="margin: 0px; padding: 0px;">Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.</span></span><span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: #000000;" data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="font-size: 10pt;"><span style="margin: 0px; padding: 0px; font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;"><span style="margin: 0px; padding: 0px;"> </span><br style="margin: 0px; padding: 0px;"></span><strong><span style="margin: 0px; padding: 0px; color: #000000; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="none"><span style="margin: 0px; padding: 0px;">Manage Workloads: </span></span></strong><span style="margin: 0px; padding: 0px; color: #000000; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="none"><span style="margin: 0px; padding: 0px;">Define team goals, motivate performance, and effectively manage workloads to ensure </span><span style="margin: 0px; padding: 0px;">optimal</span><span style="margin: 0px; padding: 0px;"> efficiency.</span></span><span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: #000000;" data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="font-size: 10pt;"><span style="margin: 0px; padding: 0px; font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;"><span style="margin: 0px; padding: 0px;"> </span><br style="margin: 0px; padding: 0px;"></span><strong><span style="margin: 0px; padding: 0px; color: #000000; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="none"><span style="margin: 0px; padding: 0px;">Utilize Technology: </span></span></strong><span style="margin: 0px; padding: 0px; color: #000000; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="none"><span style="margin: 0px; padding: 0px;">Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service.</span></span><span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: #000000;" data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="font-size: 10pt;"><span style="margin: 0px; padding: 0px; font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;"><span style="margin: 0px; padding: 0px;"> </span><br style="margin: 0px; padding: 0px;"></span><strong><span style="margin: 0px; padding: 0px; color: #000000; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="none"><span style="margin: 0px; padding: 0px;">Client Communication:</span></span></strong><span style="margin: 0px; padding: 0px; color: #000000; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="none"><span style="margin: 0px; padding: 0px;"> Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.</span></span><span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: #000000;" data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="font-size: 10pt;"><span style="margin: 0px; padding: 0px; font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;"><span style="margin: 0px; padding: 0px;"> </span><br style="margin: 0px; padding: 0px;"></span><strong><span style="margin: 0px; padding: 0px; color: #000000; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="none"><span style="margin: 0px; padding: 0px;">Prioritize and Develop: </span></span></strong><span style="margin: 0px; padding: 0px; color: #000000; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="none"><span style="margin: 0px; padding: 0px;">Effectively manage multiple competing priorities, </span><span style="margin: 0px; padding: 0px;">identify</span><span style="margin: 0px; padding: 0px;"> coaching opportunities, and position team members for successful development.</span></span><span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: #000000;" data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></span></p> <br><strong class="jdheader">About You</strong><br><br><p style="margin-bottom: 0in;"><span style="font-size: 10pt;"><strong><span style="font-family: Arial, sans-serif; color: black;">REQUIRED QUALIFICATIONS:</span></strong></span></p><ul><li><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;">High School Diploma</span></li><li><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;">Minimum of 10 years related claims experience</span></li><li><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;">Appropriately licensed and/or certified in all states in which claims are being handled</span></li><li><span style="font-size: 10pt;"><span style="font-family: Arial, sans-serif; color: black;">Knowledge of all team member related functions</span></span></li></ul><p style="margin: 0px;"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;"><strong>DESIRED:</strong></span></p><ul><li><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;">Bachelor's Degree</span></li><li><span style="font-family: Arial, sans-serif; font-size: 10pt;">1 - 3 years of supervisory experience</span></li></ul><p style="margin-bottom: 0in;"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;"> </span></p><p style="margin-bottom: 0in;"><span style="font-size: 8pt; font-family: Arial, sans-serif; color: black;">#LI-KQ1</span></p><p style="margin-bottom: 0in;"><span style="font-size: 8pt; font-family: Arial, sans-serif; color: black;"><span style="font-family: arial, helvetica, sans-serif;">#LI-remote</span></span></p> <br><strong class="jdheader">Compensation and benefits</strong><br><br><p style="margin-bottom: 8.0pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: black;">We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.  </span></p><p style="margin-bottom: 8.0pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: black;">Below are the <strong>minimum core benefits</strong> you’ll get, depending on your job level these benefits may improve: </span></p><ul><li><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Medical/dental/vision plans, which start from day one!</span></li><li><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Life and accident insurance</span></li><li><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">401(K) and Roth options</span></li><li><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Tax-advantaged accounts (HSA, FSA)</span></li><li><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Educational expense reimbursement</span></li><li><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Paid parental leave</span></li></ul><p style="margin: 0px;"><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Other benefits include:</span></strong></p><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Digital mental health services (Talkspace)</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Flexible work hours (availability varies by office and job function)</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Training programs</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Charitable matching gift program</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">And more...</span></li></ul><p style="margin: 0px;"><em><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.</span></em></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><strong style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span>We value inclusion and diversity</span></strong></p><p style="margin-bottom: 8.0pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><a href="https://www.isrvr.com/is/DigitalAssets/EligiblityRequirements/index.html" target="_blank" rel="noopener">Click Here</a> <span style="color: black;">to review our U.S. Eligibility Requirements</span></span></p><p style="margin-bottom: 8.0pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: black;">Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. </span></p><p style="margin-bottom: 8.0pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: black;">Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.</span></p><p style="margin-bottom: 8.0pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: black;">Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. </span></p><p style="margin-bottom: 8.0pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: black;">Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.</span></p>

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