US - Quickbooks Certified Bookkeeper

<section class="job-section" id="st-companyDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Company Description</h2></div><div class="wysiwyg"><p>MainStreet (Bench)  is on a mission to transform every small business owner into an expert backoffice champion. By integrating accounting, HR, and hiring, we give growing companies a single, streamlined solution to manage their people, finances, and operations. The result is more efficiency, better transparency, and less friction—so teams can focus on scaling their business, not managing complexity.</p><p> </p></div></section><section class="job-section" id="st-jobDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Job Description</h2></div><div class="wysiwyg" itemprop="responsibilities"><p>Bookkeeping & Account Management</p><ul><li>Accurately categorize transactions, reconcile accounts, and maintain clean ledgers</li><li>Identify and resolve discrepancies with care and attention to detail</li><li>Conduct monthly financial reviews to ensure every client’s books are accurate and up to date</li></ul><p>Client Support & Communication</p><ul><li>Serve as the main point of contact for your clients — small business owners who rely on your guidance</li><li>Provide empathetic, professional, and clear communication across chat, email, and phone</li><li>Build strong relationships by explaining financial information in a way clients can easily understand</li></ul><p>Problem Solving & Ownership</p><ul><li>Take initiative to identify and resolve client concerns proactively</li><li>Own the client experience from start to finish, ensuring satisfaction and trust</li><li>Collaborate with internal teams using tools like Salesforce and Slack</li></ul></div></section><section class="job-section" id="st-qualifications"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Qualifications</h2></div><div class="wysiwyg" itemprop="qualifications"><ul><li><strong>QuickBooks Online Certification is required (active certification)</strong></li><li>3+ years of experience in bookkeeping, auditing, or tax preparation</li><li>1+ years of customer-facing or client service experience — ideally supporting U.S.-based clients</li><li>Excellent spoken and written English proficiency (clear, confident, and professional communication is a must)</li><li>Strong customer service mindset with the ability to explain financial information clearly and empathetically</li><li>Hands-on experience using QuickBooks Online</li><li>High attention to detail, strong problem-solving skills, and a proactive approach</li><li>Degree in Accounting, Finance, or related field (or equivalent experience)</li></ul></div></section><section class="job-section" id="st-additionalInformation"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Additional Information</h2></div><div class="wysiwyg" itemprop="incentives"><ul><li>Must be based in the United States and available to work American business hours (9 AM – 5 PM EST or PST)</li><li>Must meet Bench’s minimum hardware and internet requirements for smooth communication and workflow</li></ul></div></section>