Ultrasound Dispatcher - REMOTE

<ul> <li>Dispatch Sonographer to the proper geographical where needed</li> <li>Knowledge of Same day vs. Scheduled Services.</li> <li>Understanding Clients needs for services and how to create customer satisfaction by providing same day service.</li> <li>Prioritize STAT Exams as identified by Client and Protocols.</li> <li>Prioritize cases for “STAT”, ASAP and PRIORITY homes.                      </li> <li>Communicate and report problems to the Supervisor and respective Field Manager.</li> <li>Assist Technologist with a variety of daily needs (directions, case type and client info etc.).</li> <li>When required, will assist the customer service representative with the overflow of client orders</li> <li>Call facilities to schedule cases for all exams, verifying diagnosis and symptoms and when necessary communicate directions for nursing staff to prep the patient prior to arrival.</li> <li>Understand diagnosis codes and Ultrasound study types; coordinate the two to ensure proper technologist is dispatched and patient prepped if necessary.</li> <li>Learn Medicare Guidelines (diagnosis, and scheduling guidelines)</li> <li>Remain knowledgeable with regards to medical insurances and understand where they may/may not be accepted.</li> <li>Verify cases upon completion by technologist.</li> <li>Technical issues reported by Technologist to be communicated to Supervisor.</li> <li>A thorough understanding of the assigned dispatch area's geography</li> <li>Schedule Fixed Physician sites and Prison on a weekly basis. Keep contact list up to date with each fixed site.</li> <li>Create work orders based on call or faxed requests</li> <li>Fax final report to facility at facility request.</li> </ul>