Traumatic Brain Injury Service Coordinator

<h3><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>About Our Brain Injury Mission</strong></span></h3> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">As the voice of brain injury, <strong>Brain Injury Association of America</strong> improves the quality of life of people affected by brain injury across their lifespan through advancing prevention, awareness, research, treatment, education, and advocacy.</span></p> <br> <div> <div><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">About the Traumatic Brain Injury Service Coordinator Role</span></strong></div> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">We are seeking a compassionate and detail-oriented <strong>Service Coordinator</strong> to support individuals affected by traumatic brain injury (TBI) across the <strong>Upper Cumberland area counties:</strong> Cannon, Clay, Cumberland, DeKalb, Fentress, Jackson, Macon, Overton, Pickett, Putnam, Roane, Smith, Van Buren, Warren, and White. In this role, you will serve as a central point of contact for individuals, families, caregivers, and professionals seeking guidance, resources, and support.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">This position combines direct service coordination with outreach, education, and community partnership development. You will play a key role in helping individuals navigate complex systems, access services, and feel supported throughout their journey.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">This is a <strong>full-time, remote position;</strong> <strong>candidates must reside in Tennessee, with a strong preference for Middle Tennessee.</strong> This role is grant-funded for three years.</span></p> <br> <div> <div><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>What You'll Do as a Service Coordinator</strong></span></div> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">You will provide thoughtful, responsive support while helping strengthen systems of care and access to services across the region.</span></p> <ul> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Respond to inquiries and provide personalized resource guidance</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Maintain and update resource databases and referral networks</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Support outreach initiatives, educational efforts, and community partnerships</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Assist with support groups, reporting, and program development</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Help individuals access services, benefits, and supports</span></li> </ul> <br> <div> <h3><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Qualifications</strong></span></h3> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">The ideal candidate has a background in social services, healthcare, or a related field and is passionate about supporting individuals with disabilities. You are an excellent communicator who can build trust, listen actively, and handle sensitive information with professionalism.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">You should be comfortable working independently in a remote environment while managing multiple priorities. A bachelor's degree and Certified Brain Injury Specialist (CBIS) certification (or eligibility) are preferred.</span></p> <br> <div> <h3><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Compensation & Benefits</strong></span></h3> <ul> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>$40,000–$46,000 annually</strong> (commensurate with experience)</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Health, dental, vision, and life insurance</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Long-term disability and group accidental death coverage</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Paid time off (PTO)</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Health Savings Account (HSA)</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">401(k) with company match</span></li> </ul> <br> <div> <div><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Apply for the Service Coordinator Role Today</span></strong></div> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">If you're ready to make a meaningful impact and help improve lives across Tennessee, apply today.</span></p> </div> </div> </div> </div> </div>