Sr. Product Manager

<p style="text-align:left !important">At Zelis, we Get Stuff Done. So, let’s get to it! </p><p style="text-align:inherit !important">  </p><p style="text-align:left !important"><b>A Little About Us</b> </p><p style="text-align:left !important">Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.</p><p></p><p><span style="color:#292a2e">At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.</span></p><p style="text-align:inherit !important">  </p><p style="text-align:left !important"><b>A Little About You</b> </p><p style="text-align:left !important">You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.</p><p style="text-align:inherit !important"></p><p style="text-align:left"><b>Position Overview</b></p>Job Description Summary<br>As a Senior Product Manager at Zelis, you’ll own meaningful product initiatives from start to finish. You’ll identify important customer problems, shape solutions with design and engineering, and drive those solutions through development and launch.<br><br>You’ll work directly with our VP of Product in a small, senior product team where product managers are responsible for both strategy and execution.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b><span style="font-size:inherit"><br>Job Description</span></b></p><h1><span style="font-size:inherit">Senior Product Manager</span></h1><p><b><span style="font-size:inherit">Build the operating system for healthcare reimbursement</span></b></p><p></p><p><span style="font-size:inherit">Healthcare providers lose billions of dollars every year to reimbursement errors, payer complexity, and broken revenue cycle workflows. Zelis helps healthcare teams identify, understand, and resolve those problems.</span></p><p></p><p><span style="font-size:inherit">As a Senior Product Manager at Zelis, you’ll own meaningful product initiatives from start to finish. You’ll identify important customer problems, shape solutions with design and engineering, and drive those solutions through development and launch.</span></p><p></p><p><span style="font-size:inherit">You’ll work directly with our VP of Product in a small, senior product team where product managers are responsible for both </span><b><span style="font-size:inherit">strategy and execution</span></b><span style="font-size:inherit">.</span></p><p></p><p><span style="font-size:inherit">This is a role for someone who enjoys </span><b><span style="font-size:inherit">deep problem solving, customer discovery, and building products that materially improve how people work.</span></b></p><p></p><h1><span style="font-size:inherit">What You'll Do</span></h1><h3><span style="font-size:inherit">Decide what Zelis should build</span></h3><ul><li><p><span style="font-size:inherit">Identify high-impact problems across healthcare reimbursement workflows</span></p></li><li><p><span style="font-size:inherit">Synthesize insights from customer conversations, product data, and industry dynamics</span></p></li><li><p><span style="font-size:inherit">Help shape Zelis' product roadmap and long-term strategy</span></p></li></ul><h3><span style="font-size:inherit">Lead deep product discovery</span></h3><ul><li><p><span style="font-size:inherit">Interview healthcare operators to understand complex operational problems</span></p></li><li><p><span style="font-size:inherit">Identify patterns across customer feedback and feature requests</span></p></li><li><p><span style="font-size:inherit">Define the problems that matter most to solve and solutions that customers will use and love</span></p></li></ul><h3><span style="font-size:inherit">Turn insights into products</span></h3><ul><li><p><span style="font-size:inherit">Define clear use cases and product requirements</span></p></li><li><p><span style="font-size:inherit">Work closely with design to prototype and test solutions with customers</span></p></li><li><p><span style="font-size:inherit">Collaborate with engineering to ensure solutions are technically feasible</span></p></li></ul><h3><span style="font-size:inherit">Drive initiatives end-to-end</span></h3><ul><li><p><span style="font-size:inherit">Partner with engineering throughout development</span></p></li><li><p><span style="font-size:inherit">Ensure new features deliver meaningful outcomes for customers</span></p></li><li><p><span style="font-size:inherit">Collaborate with marketing, sales, and customer success on go-to-market motion</span></p></li></ul><p></p><h1><span style="font-size:inherit">How Product Development Works at Zelis</span></h1><p><span style="font-size:inherit">We follow a structured discovery and design process before building new features.</span></p><p><span style="font-size:inherit">Product managers work closely with design and engineering through stages including:</span></p><ul><li><p><span style="font-size:inherit">Customer discovery</span></p></li><li><p><span style="font-size:inherit">Defining use cases</span></p></li><li><p><span style="font-size:inherit">Wireframing and user testing</span></p></li><li><p><span style="font-size:inherit">Technical feasibility review</span></p></li><li><p><span style="font-size:inherit">Final fidelity design</span></p></li></ul><p><span style="font-size:inherit">Once development begins, product managers continue to partner with engineering through build, QA, and iteration.</span></p><p></p><h1><span style="font-size:inherit">Who Thrives in This Role</span></h1><p><span style="font-size:inherit">You’ll likely enjoy this role if you:</span></p><ul><li><p><span style="font-size:inherit">Like </span><b><span style="font-size:inherit">talking to customers and understanding messy real-world problems</span></b></p></li><li><p><span style="font-size:inherit">Prefer </span><b><span style="font-size:inherit">small teams with high ownership</span></b></p></li><li><p><span style="font-size:inherit">Want to influence </span><b><span style="font-size:inherit">product strategy</span></b><span style="font-size:inherit">, not just manage a backlog</span></p></li><li><p><span style="font-size:inherit">Want to </span><b><span style="font-size:inherit">build AI into user-facing features</span></b><span style="font-size:inherit">, as well as use AI for your personal work</span></p></li><li><p><span style="font-size:inherit">Enjoy working closely with designers and engineers to shape solutions</span></p></li></ul><p></p><h1><span style="font-size:inherit">Ideal Background</span></h1><ul><li><p><span style="font-size:inherit">5+ years of product management experience</span></p></li><li><p><span style="font-size:inherit">Experience shipping B2B SaaS products</span></p></li><li><p><span style="font-size:inherit">Strong customer discovery and product thinking skills</span></p></li><li><p><span style="font-size:inherit">Experience leading complex initiatives from concept to launch</span></p></li></ul><p><span style="font-size:inherit">Healthcare experience is helpful but not required.</span></p><div><div><p style="text-align:inherit"></p><p style="text-align:left"><b><i>Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.</i></b></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Location and Workplace Flexibility</b></p><p style="text-align:left">We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.</p></div></div><p style="text-align:inherit"></p><p style="text-align:left"><b>Base Salary Range</b></p>$139,000.00 - $176,700.00<p style="text-align:inherit"></p><p style="text-align:left">At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.</p><p style="text-align:inherit"></p><p style="text-align:left">Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.</p><p></p><p><b>Equal Employment Opportunity </b> <br>Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. <br> <br>We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. </p><p> </p><p><b>Accessibility Support</b> <br>We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email <a href="mailto:TalentAcquisition@zelis.com" target="_blank" rel="noopener noreferrer"><u><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">TalentAcquisition@zelis.com</span></u></a>. </p><p><i> </i> </p><p><b>Disclaimer</b> </p><p><i>The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.</i> </p>

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