Senior Production Engineer

<div class="content-intro"><div class="elementToProof"> <p>Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.</p> </div></div><h2 id="💼-About-the-Role" data-local-id="a7835dc2bcec" data-renderer-start-pos="349"><span data-annotation-inline-node="true" data-annotation-mark="true" data-renderer-start-pos="349"><span data-emoji-id="1f4bc" data-emoji-short-name=":briefcase:" data-emoji-text="💼" data-ssr-placeholder="emoji-1f4bc" data-ssr-placeholder-replace="emoji-1f4bc"><span class="_2rkofajl _19pk1n1a _2hwxidpf _otyr1n1a _18u0idpf _bfhk1j28 _1e0c1o8l _s7n4nkob _v4pn1ule _tn8j1dpa _3naf1dpa _160jewfl _1theewfl _1kogh2mm _qyp0ewfl _nt751r31 _49pcglyw _1hvw1o36 _7ehi1y54 _491113zc emoji-common-main-styles emoji-common-node emoji-common-emoji-image" data-testid="image-emoji-:briefcase:" data-emoji-type="image"><img class="emoji" src="https://pf-emoji-service.prod-east.frontend.public.atl-paas.net/assets/standard/ef8b0642-7523-4e13-9fd3-01b65648acf6/128x128/1f4bc.png" alt="briefcase" width="auto" loading="lazy" data-emoji-short-name=":briefcase:" data-emoji-id="1f4bc" data-emoji-text="💼" data-vc="emoji" style="max-width: 100%;"></span></span></span> About the Role</h2> <p data-renderer-start-pos="367" data-local-id="868f2c0b093c">As a <strong data-renderer-mark="true">Production Engineer</strong>, you will play a key role in supporting reliable, scalable systems for Veeam's Data Cloud platform. You will own production efficiency, automation and documentation projects, contribute to reliability and observability improvements, and own or participate in the full incident lifecycle — from on-call response, through mitigation, to leading post-incident reviews and driving improvements across support and development teams.</p> <p data-renderer-start-pos="821" data-local-id="e92b2f974234">You will work as part of a team of skilled engineers, collaborating with support and development as a bridge and driving force for change. You will communicate with product managers and security professionals to ensure our services are production-ready, performant, and fault-tolerant, and that we rapidly incorporate user feedback into improvements</p> <h2 id="🛠️-What-You-Will-Do" data-local-id="f12e1f97ed11" data-renderer-start-pos="1172"><span data-annotation-inline-node="true" data-annotation-mark="true" data-renderer-start-pos="1172"><span data-emoji-id="1f6e0" data-emoji-short-name=":hammer_and_wrench:" data-emoji-text="🛠️" data-ssr-placeholder="emoji-1f6e0" data-ssr-placeholder-replace="emoji-1f6e0"><span class="_2rkofajl _19pk1n1a _2hwxidpf _otyr1n1a _18u0idpf _bfhk1j28 _1e0c1o8l _s7n4nkob _v4pn1ule _tn8j1dpa _3naf1dpa _160jewfl _1theewfl _1kogh2mm _qyp0ewfl _nt751r31 _49pcglyw _1hvw1o36 _7ehi1y54 _491113zc emoji-common-main-styles emoji-common-node emoji-common-emoji-image" data-testid="image-emoji-:tools:" data-emoji-type="image"><img class="emoji" src="https://pf-emoji-service.prod-east.frontend.public.atl-paas.net/assets/standard/ef8b0642-7523-4e13-9fd3-01b65648acf6/128x128/1f6e0.png" alt="hammer and wrench" width="auto" loading="lazy" data-emoji-short-name=":tools:" data-emoji-id="1f6e0" data-emoji-text="🛠️" data-vc="emoji" style="max-width: 100%;"></span></span></span> What You Will Do</h2> <h3 id="🏭-Production" data-local-id="3c7ce5043fa4" data-renderer-start-pos="1192"><span data-annotation-inline-node="true" data-annotation-mark="true" data-renderer-start-pos="1192"><span data-emoji-id="1f3ed" data-emoji-short-name=":factory:" data-emoji-text="🏭" data-ssr-placeholder="emoji-1f3ed" data-ssr-placeholder-replace="emoji-1f3ed"><span class="_2rkofajl _19pk1n1a _2hwxidpf _otyr1n1a _18u0idpf _bfhk1j28 _1e0c1o8l _s7n4nkob _v4pn1ule _tn8j1dpa _3naf1dpa _160jewfl _1theewfl _1kogh2mm _qyp0ewfl _nt751r31 _49pcglyw _1hvw1o36 _7ehi1y54 _491113zc emoji-common-main-styles emoji-common-node emoji-common-emoji-image" data-testid="image-emoji-:factory:" data-emoji-type="image"><img class="emoji" src="https://pf-emoji-service.prod-east.frontend.public.atl-paas.net/assets/standard/ef8b0642-7523-4e13-9fd3-01b65648acf6/128x128/1f3ed.png" alt="factory" width="auto" loading="lazy" data-emoji-short-name=":factory:" data-emoji-id="1f3ed" data-emoji-text="🏭" data-vc="emoji" style="max-width: 100%;"></span></span></span> Production</h3> <ul class="ak-ul" data-local-id="9aa11f7f-fd15-4aba-abd4-8cd197fe8325" data-indent-level="1"> <li> <p data-renderer-start-pos="1208" data-local-id="a22409ba3e64">Own complex and escalated production issues from support, and drive long-term fixes in collaboration with engineering, including code, configuration, and architecture changes.</p> </li> <li> <p data-renderer-start-pos="1387" data-local-id="300d456087b1">Proactively identify and address risks that are identified during the problem solving process</p> </li> <li> <p data-renderer-start-pos="1484" data-local-id="0bce7abacca6">Lead production efficiency initiatives, develop and maintain processes, run-books and knowledge base integrity</p> </li> </ul> <h3 id="🌟-Operational-Excellence" data-local-id="b12bb207b37c" data-renderer-start-pos="1598"><span data-annotation-inline-node="true" data-annotation-mark="true" data-renderer-start-pos="1598"><span data-emoji-id="1f31f" data-emoji-short-name=":star2:" data-emoji-text="🌟" data-ssr-placeholder="emoji-1f31f" data-ssr-placeholder-replace="emoji-1f31f"><span class="_2rkofajl _19pk1n1a _2hwxidpf _otyr1n1a _18u0idpf _bfhk1j28 _1e0c1o8l _s7n4nkob _v4pn1ule _tn8j1dpa _3naf1dpa _160jewfl _1theewfl _1kogh2mm _qyp0ewfl _nt751r31 _49pcglyw _1hvw1o36 _7ehi1y54 _491113zc emoji-common-main-styles emoji-common-node emoji-common-emoji-image" data-testid="image-emoji-:star2:" data-emoji-type="image"><img class="emoji" src="https://pf-emoji-service.prod-east.frontend.public.atl-paas.net/assets/standard/ef8b0642-7523-4e13-9fd3-01b65648acf6/128x128/1f31f.png" alt="glowing star" width="auto" loading="lazy" data-emoji-short-name=":star2:" data-emoji-id="1f31f" data-emoji-text="🌟" data-vc="emoji" style="max-width: 100%;"></span></span></span> Operational Excellence</h3> <ul class="ak-ul" data-local-id="1ec69ef7-155b-4f5b-be9f-7a1a22cc9f2c" data-indent-level="1"> <li> <p data-renderer-start-pos="1626" data-local-id="63bbf6492a9a">Define, build and maintain production monitoring systems</p> </li> <li> <p data-renderer-start-pos="1686" data-local-id="b8bfd6e027a3">Continuously improve alerting to minimize noise and ensure actionable, well-documented runbooks.</p> </li> <li> <p data-renderer-start-pos="1786" data-local-id="a34eab6cef74">Define and maintain SLIs/SLOs for key services, and use error budgets to guide operational and product decisions.</p> </li> <li> <p data-renderer-start-pos="1903" data-local-id="e6451fd14cb3">Turn manual processes into automation</p> </li> <li> <p data-renderer-start-pos="1944" data-local-id="17fa1f89e758">Own and drive post-mortem review process and actions arising from incident analysis.</p> </li> </ul> <h3 id="👥-Team-Collaboration" data-local-id="126dd91f6926" data-renderer-start-pos="2032"><span data-annotation-inline-node="true" data-annotation-mark="true" data-renderer-start-pos="2032"><span data-emoji-id="1f465" data-emoji-short-name=":busts_in_silhouette:" data-emoji-text="👥" data-ssr-placeholder="emoji-1f465" data-ssr-placeholder-replace="emoji-1f465"><span class="_2rkofajl _19pk1n1a _2hwxidpf _otyr1n1a _18u0idpf _bfhk1j28 _1e0c1o8l _s7n4nkob _v4pn1ule _tn8j1dpa _3naf1dpa _160jewfl _1theewfl _1kogh2mm _qyp0ewfl _nt751r31 _49pcglyw _1hvw1o36 _7ehi1y54 _491113zc emoji-common-main-styles emoji-common-node emoji-common-emoji-image" data-testid="image-emoji-:busts_in_silhouette:" data-emoji-type="image"><img class="emoji" src="https://pf-emoji-service.prod-east.frontend.public.atl-paas.net/assets/standard/ef8b0642-7523-4e13-9fd3-01b65648acf6/128x128/1f465.png" alt="busts in silhouette" width="auto" loading="lazy" data-emoji-short-name=":busts_in_silhouette:" data-emoji-id="1f465" data-emoji-text="👥" data-vc="emoji" style="max-width: 100%;"></span></span></span> Team Collaboration</h3> <ul class="ak-ul" data-local-id="766aab09-bf6d-4d35-9aaf-3a2fa8d014e5" data-indent-level="1"> <li> <p data-renderer-start-pos="2056" data-local-id="574081ff6f17">Collaborate with support organization as an escalation point and feed back knowledge & improvement recommendations.</p> </li> <li> <p data-renderer-start-pos="2175" data-local-id="c9e166e4d7ab">Collaborate with developers throughout the lifecycle of changes, from design through rollout and patch delivery, ensuring safe deployments and efficient incident mitigation.</p> </li> <li> <p data-renderer-start-pos="2352" data-local-id="5f910d71a2f1">Participate in design reviews to ensure services are operable with minimal manual intervention in production (automation, safe deployments, clear runbooks), and share learnings through documentation and feedback.</p> </li> </ul> <h2 id="magnifying-glass-What-We-Are-Looking-For" data-local-id="8e0b0b023acd" data-renderer-start-pos="2568"><span data-annotation-inline-node="true" data-annotation-mark="true" data-renderer-start-pos="2568"><span data-emoji-id="1f50d" data-emoji-short-name=":mag:" data-emoji-text=" magnifying glass" data-ssr-placeholder="emoji-1f50d" data-ssr-placeholder-replace="emoji-1f50d"><span class="_2rkofajl _19pk1n1a _2hwxidpf _otyr1n1a _18u0idpf _bfhk1j28 _1e0c1o8l _s7n4nkob _v4pn1ule _tn8j1dpa _3naf1dpa _160jewfl _1theewfl _1kogh2mm _qyp0ewfl _nt751r31 _49pcglyw _1hvw1o36 _7ehi1y54 _491113zc emoji-common-main-styles emoji-common-node emoji-common-emoji-image" data-testid="image-emoji-:mag:" data-emoji-type="image"><img class="emoji" src="https://pf-emoji-service.prod-east.frontend.public.atl-paas.net/assets/standard/ef8b0642-7523-4e13-9fd3-01b65648acf6/128x128/1f50d.png" alt="magnifying glass tilted left" width="auto" loading="lazy" data-emoji-short-name=":mag:" data-emoji-id="1f50d" data-emoji-text="🔍" data-vc="emoji" style="max-width: 100%;"></span></span></span> What We Are Looking For</h2> <h3 id="Required" data-local-id="ea091ef0f248" data-renderer-start-pos="2595">Required</h3> <ul class="ak-ul" data-local-id="029000b3-597e-4d09-9eda-3b507dd5448e" data-indent-level="1"> <li> <p data-renderer-start-pos="2607" data-local-id="d7243a878ba8">3–5 years of experience in software engineering, site reliability, production engineering, or senior technical support roles operating distributed systems.</p> </li> <li> <p data-renderer-start-pos="2766" data-local-id="81309f39f471">Experience with log analysis and advanced troubleshooting</p> </li> <li> <p data-renderer-start-pos="2827" data-local-id="c0d318e20d91">Basic programming experience (e.g., <span data-highlighted="true" data-vc="highlighted-text"><span class="_kqswh2mm"><span class="_5pioz8co _189e1dm9 _1il9buyh _19lc184f _d0altlke" data-testid="definition-highlighter">JS</span></span></span>, Go, Typescript, Java, or C#).</p> </li> <li> <p data-renderer-start-pos="2900" data-local-id="c9296363146b">Experience deploying and troubleshooting systems on a public cloud platforms (Azure preferred).</p> </li> <li> <p data-renderer-start-pos="2999" data-local-id="08253e5bc12b">Familiarity with observability tooling (e.g., Elastic, Prometheus, Grafana, Open Telemetry).</p> </li> <li> <p data-renderer-start-pos="3095" data-local-id="d8071675421b">Understanding of distributed systems, networking, automation and CI/CD.</p> </li> </ul> <h3 id="Preferred" data-local-id="7fa1c9cf7920" data-renderer-start-pos="3170">Preferred</h3> <ul class="ak-ul" data-local-id="ce09f2f7-4560-43fb-864f-3b2bfdb56637" data-indent-level="1"> <li> <p data-renderer-start-pos="3183" data-local-id="4a21df8980a6">Prior on-call or incident response experience.</p> </li> <li> <p data-renderer-start-pos="3233" data-local-id="45981cce6f5a">Background in automation, performance testing, or service scalability.</p> </li> <li> <p data-renderer-start-pos="3307" data-local-id="7c7cd67cff7e">Familiarity with compliance or security best practices.</p> </li> </ul> <hr> <h2 id="✨-Why-Join-Veeam?" data-local-id="f1579ff3260a" data-renderer-start-pos="3367"><span data-annotation-inline-node="true" data-annotation-mark="true" data-renderer-start-pos="3367"><span data-emoji-id="2728" data-emoji-short-name=":sparkles:" data-emoji-text="✨" data-ssr-placeholder="emoji-2728" data-ssr-placeholder-replace="emoji-2728"><span class="_2rkofajl _19pk1n1a _2hwxidpf _otyr1n1a _18u0idpf _bfhk1j28 _1e0c1o8l _s7n4nkob _v4pn1ule _tn8j1dpa _3naf1dpa _160jewfl _1theewfl _1kogh2mm _qyp0ewfl _nt751r31 _49pcglyw _1hvw1o36 _7ehi1y54 _491113zc emoji-common-main-styles emoji-common-node emoji-common-emoji-image" data-testid="image-emoji-:sparkles:" data-emoji-type="image"><img class="emoji" src="https://pf-emoji-service.prod-east.frontend.public.atl-paas.net/assets/standard/ef8b0642-7523-4e13-9fd3-01b65648acf6/128x128/2728.png" alt="sparkles" width="auto" loading="lazy" data-emoji-short-name=":sparkles:" data-emoji-id="2728" data-emoji-text="✨" data-vc="emoji" style="max-width: 100%;"></span></span></span> Why Join Veeam?</h2> <ul class="ak-ul" data-local-id="90a09ab5-fef8-40ff-8b23-921513ac5af8" data-indent-level="1"> <li> <p data-renderer-start-pos="3388" data-local-id="0b7b5af4e585">Make a high-impact contribution to the architecture and reliability of Veeam's first global SaaS product suite.</p> </li> <li> <p data-renderer-start-pos="3503" data-local-id="956e2635dab6">Help shape a modern SRE organization from the ground up, influencing best practices, tooling, and culture.</p> </li> <li> <p data-renderer-start-pos="3613" data-local-id="36a2c28ad6ca">Collaborate with highly skilled teams across product, cloud engineering, security, and support.</p> </li> <li> <p data-renderer-start-pos="3712" data-local-id="0c479cd94355">Access professional development resources including internal mentorship, technical training platforms, and volunteer days.</p> </li> <li> <p data-renderer-start-pos="3838" data-local-id="6c18541d7f76">Enjoy competitive compensation and benefits tailored to local markets in the US, Czechia, India, and Australia.</p> </li> </ul> <p data-renderer-start-pos="3953" data-local-id="693db2b69e6c">Join us and help define the future of cloud-native data protection.</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-size: 16px;"><strong>What you'll get</strong></span></p> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="82d6d9e2-e817-4acc-84f0-c7c2371948af"><span style="font-size: 16px;">Unlimited paid time off, 12 paid holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares</span></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="a78978dc-ac89-45cb-90d8-046512111001"><span style="font-size: 16px;">Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents</span></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="c1532033-276f-4e8a-a3b5-e95a41390077"><span style="font-size: 16px;">Medical, dental, and vision coverage starting on your first day</span></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="269bfa66-2d60-4598-8e5b-4cca247a02cd"><span style="font-size: 16px;">Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program</span></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="5f78a25b-2b13-4e0c-8a27-7b2f06f8af85"><span style="font-size: 16px;">401(k) retirement plan with company matching contributions</span></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="72318735-b901-4780-8fd3-4c5b19dc96de"><span style="font-size: 16px;">Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time</span></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="ab8637f1-df99-4bd9-ac2a-1038c17e946d"><span style="font-size: 16px;">AirVet: 24/7 virtual veterinary care at no cost</span></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="acc447d4-7091-44ec-85c6-7041bf41a6c9"><span style="font-size: 16px;">Legal services, identity protection, and supplemental health insurance options</span></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="f1cae164-1753-4613-9116-6f6cbaa77f39"><span style="font-size: 16px;">Tax-advantaged spending accounts for healthcare, dependent care, and commuting</span></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="2b56323b-b405-4551-b6ce-3aaf737adb5a"><span style="font-size: 16px;">Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning</span></li> </ul> <p> </p> <p><span style="font-size: 16px;"><strong>Compensation Transparency</strong></span></p> <p><span style="font-size: 16px;">Veeam is committed to pay transparency and equitable compensation. For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus. For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission. When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the range.</span></p> <p><span style="font-size: 16px;">In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off.</span></p> <div><span style="font-size: 16px;"><strong>U.S. Geographic Zones & Compensation Ranges (TTC / OTE)</strong></span></div></div><div class="title">Zone 1: San Francisco Bay Area, New York City Boroughs</div><div class="pay-range"><span>$127,000</span><span class="divider">—</span><span>$235,900 USD</span></div></div><div class="pay-input"><div class="title">Zone 2: Washington, California (excluding San Francisco Bay Area)</div><div class="pay-range"><span>$116,500</span><span class="divider">—</span><span>$216,200 USD</span></div></div><div class="pay-input"><div class="title">Zone 3: Texas, Illinois, North Carolina, Colorado, Massachusetts, Pennsylvania, Virginia, Oregon, Nevada, Hawaii, New York (excluding NYC boroughs); Sales roles located in Georgia, Ohio, and Arizona</div><div class="pay-range"><span>$105,900</span><span class="divider">—</span><span>$196,600 USD</span></div></div><div class="pay-input"><div class="title">Zone 4: All other US locations</div><div class="pay-range"><span>$92,100</span><span class="divider">—</span><span>$171,000 USD</span></div></div></div><div class="content-conclusion"><div data-pm-slice="1 1 [" ul",null,"li",{"style":null,"checked":null,"value":null,"displayvalue":null,"backgroundcolor":null,"color":null,"liststyletype":null}]"="" data-en-clipboard="true"><hr></div> <div data-pm-slice="1 1 [" ul",null,"li",{"style":null,"checked":null,"value":null,"displayvalue":null,"backgroundcolor":null,"color":null,"liststyletype":null}]"="" data-en-clipboard="true"><span lang="EN-US" style="font-family: helvetica, arial, sans-serif;"><strong>Veeam Software is an equal opportunity employer</strong> and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.</span></div> <div data-pm-slice="1 1 [" ul",null,"li",{"style":null,"checked":null,"value":null,"displayvalue":null,"backgroundcolor":null,"color":null,"liststyletype":null}]"="" data-en-clipboard="true"> <p><span style="font-family: helvetica, arial, sans-serif;">Please note that any personal data collected from you during the recruitment process will be processed in accordance with our <a href="https://www.veeam.com/recruiting-privacy-notice.html">Recruiting Privacy Notice</a>.  </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">By applying for this position, you consent to the processing of your personal data in accordance with our <a href="https://www.veeam.com/recruiting-privacy-notice.html">Recruiting Privacy Notice</a>.</span><br><br><span style="font-family: helvetica, arial, sans-serif;"><strong>By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.</strong></span></p> </div> <p><a id="app"></a></p></div>