Remote - Technical Service Trainer

May 16, 2026

Remote Service Trainer A Trainer within a manufacturing organization that builds heavy, off-road equipment used in the forestry industry, is responsible for delivering training programs to employees and/or customers and equipment dealership staff. The Trainer will provide virtual, in-class or hands-on training and will be tasked with planning and preparing instructional materials and resources, establishing and managing a positive learning environment, and instructing and evaluating students. Job Duties <ul style="margin-bottom: 0cm; margin-top: 0px;"> <li style="margin: 0cm 0cm 0cm 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Design, develop, maintain and deliver in-house training programs.</li> <li style="margin: 0cm 0cm 0cm 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Conduct training needs analyses, ensuring all compulsory compliance needs are met. </li> <li style="margin: 0cm 0cm 0cm 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Maintain a strong knowledge of legislative and product changes that are upcoming to proactively begin developing or modifying training programs. </li> </ul> Skills and Experience <ul style="margin-bottom: 0cm; margin-top: 0px;"> <li style="margin: 0cm 0cm 0cm 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Proficiency in presenting information in a clear and engaging manner to both small and large groups</li> <li style="margin: 0cm 0cm 0cm 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Ability to build rapport and work well with diverse groups of people</li> <li style="margin: 0cm 0cm 0cm 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Must be able to adapt to a changing work environment, competing demands and able to deal with frequent change, delays or unexpected events </li> <li style="margin: 0cm 0cm 0cm 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Effective English communication skills (both written and verbal) with a pleasant and professional attitude </li> <li style="margin: 0cm 0cm 0cm 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Must be a highly motivated, service and team-oriented individual with a high level of initiative, resourcefulness and attention to detail </li> <li style="margin: 0cm 0cm 0cm 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Strong organization, time management, teamwork and teambuilding skills </li> </ul> Qualifications <ul style="margin-bottom: 0cm; margin-top: 0px;"> <li style="margin: 0cm 0cm 0cm 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Previous experience delivering training to employees in the manufacturing industry, specifically in the areas of Machine operation, including education on new product features, troubleshooting and repair</li> <li style="margin: 0cm 0cm 0cm 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Possess mechanic or millwright license, Engineering diploma or degree or similar education is an asset </li> <li style="margin: 0cm 0cm 0cm 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Strong understanding of hydraulic, electrical, electronic, mechanical, diesel and after treatment systems </li> <li style="margin: 0cm 0cm 0cm 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Comprehensive understanding of drawings and specifications, geometric tolerances, and dimensions </li> <li style="margin: 0cm 0cm 0cm 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Proficient in MS 365 including Outlook, Word and Excel </li> <li style="margin: 0cm 0cm 0cm 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Valid Passport, up-to-date vaccination status and ability to travel - worldwide and on short notice </li> <li style="margin: 0cm 0cm 0cm 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Required to travel locally and internationally </li> <li style="margin: 0cm 0cm 8pt 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Bilingual (English / French, Russian, Spanish, or Portuguese) is a strong asset </li> </ul> What We Can Offer You <ul style="margin-bottom: 0cm; margin-top: 0px;"> <li style="margin: 0cm 0cm 0cm 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Family-Oriented Company: Lots of social events, BBQ’s, pizza parties and more! </li> <li style="margin: 0cm 0cm 0cm 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Competitive Wages and Profit Sharing: In addition to competitive wages, we celebrate our financial success together through profit sharing. </li> <li style="margin: 0cm 0cm 0cm 0px; font-size: 12pt; font-family: Aptos, sans-serif;">RRSP Matching Program: Retirement planning? We’ve got your back! </li> <li style="margin: 0cm 0cm 0cm 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Skills Development and Training Reimbursement: An opportunity to self-identify industry-related learning opportunities available for pre-approval and repayment. </li> <li style="margin: 0cm 0cm 0cm 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Company-Paid Healthcare Benefits and EAP: Your well-being matters. Our healthcare benefits go beyond prescriptions and medications. Take advantage of massages, physiotherapy, vision coverage and more! Plus, our Employee and Family Assistance Program (EAP) offers many exciting free programs. </li> <li style="margin: 0cm 0cm 0cm 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Active Social Committee: Take part in our annual family picnic, adult and children’s Christmas parties, theatre events, sporting events and tournaments, family outings, and discounted admission prices for attractions across Ontario!</li> </ul> <a name="_Hlk171670084" target="_blank"></a><a rel="noopener" href="https://careers.tigercat.com/your-career-at-tigercat/" target="_blank">Why work for Tigercat Industries group of companies?</a> We're more than just a <a rel="noopener" href="https://careers.tigercat.com/" target="_blank">company</a> – we're a tight-knit family, who thrives on teamwork and is dedicated to pushing the boundaries of innovation. We believe in fostering a safe, encouraging and collaborative environment where your contributions and talents are valued and supported. Interested in learning more? Visit our <a rel="noopener" href="https://careers.tigercat.com/faq/" target="_blank">FAQ page</a> or explore what our employees have to say by watching their <a rel="noopener" href="https://careers.tigercat.com/my-tigercat-story/" target="_blank">Tigercat story</a>! <a rel="noopener" href="https://www.tigercat.com/" target="_blank">Tigercat</a> strives to create a respectful, accessible, and inclusive work environment. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview, or selection processes, please contact Human Resources for assistance. Click <a rel="noopener" href="https://www.tigercat.com/accessibility-plan/" target="_blank">here</a> to read more about Tigercat’s Accessibility Plan.

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Remote - Technical Service Trainer

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