[Remote] Consultant Business Systems

Note: The job is a remote job and is open to candidates in USA. HSBC Technology & Services is seeking a Consultant Business Systems to oversee the US SWIFT Infrastructure and Products. This role involves collaborating with stakeholders to define technology strategy, managing a team of engineers, and ensuring compliance with operational standards while driving cost efficiencies.


Responsibilities

  • IT Service Ownership for SWIFT Alliance Gateway USA Service Owner having full responsibility for the US SWIFT Infrastructure and Products
  • Collaborate with key stakeholders to define the technology strategy that aligns with the business goals of the bank
  • Responsible for managing a small team of cross functional engineers located across Buffalo and India
  • Driving down costs through automation, less TOIL and efficient use of Infrastructure
  • Evaluating the SWIFT product and services from functional and non-functional perspective
  • Responsible for delivering change program as per the annual Book of Work
  • Collecting resource and cost estimates, establishing baseline budgets, and secure approvals from the Program Steering Committee
  • Tracking expenses against approved budgets and provide monthly progress reports to stakeholders
  • Conducting revenue projections to support business cases, identify cost savings, and optimize resource allocation
  • Responsible for the budget management and reporting for SWIFT Alliance Gateway USA
  • Identifying and managing risks, dependencies, and compliance requirements throughout the service lifecycle, ensuring all functional and regulatory standards are met
  • Performing periodic risk assessments, enforce HSBC’s Enterprise and Operational Risk Management Frameworks, and maintain robust control documentation
  • Participating in audits and implement all security and data privacy controls as per compliance standards
  • Leading program governance forums, project kickoff meetings, and project status updates, and facilitate cross-team collaboration
  • Defining and executing a detailed communication plan, including escalation protocols and risk communication
  • Maintaining strong working relationships with cross-functional teams, vendors, and resource managers, ensuring alignment with project goals

Skills

  • Must have a Bachelor's degree in Computer Engineering, Electronic Engineering or a related field and 7 years of progressive, post-baccalaureate related work experience
  • Must Have 7 Years Of Experience In Cross border high value payment processing systems and methodologies
  • Must Have 7 Years Of Experience In Configuring and managing SWIFT Products, including SWIFT Alliance Gateway (SAG), SWIFT Net Link (SNL), and Hardware Security Module (HSM)
  • Must Have 7 Years Of Experience In Java, IBM MQ, and WebSphere Application Server (WAS)
  • Must have 5 years of experience in production support for SWIFT products
  • Must Have 2 Years Of Experience In IT Service Ownership for Mission Critical Payment Systems, managing the safety, security, resilience, and availability of IT services
  • Must Have 2 Years Of Experience In Backlog prioritization, escalation processes, and risk management for US SWIFT Applications
  • Must Have 2 Years Of Experience In Vendor contract management for critical financial market utilities, specifically with SWIFT, including risk management, relationship oversight, and ongoing contract monitoring
  • Must Have 2 Years Of Experience In Financial management for SWIFT projects, including providing resource estimates, coordinating with global teams for resource allocation, reviewing and approving timesheets, and analyzing monthly finance reports to manage budget consumption
  • Must Have 2 Years Of Experience In Project management for SWIFT projects, including creating project plans and milestones, generating weekly status reports, tracking project RAG status, and developing remediation plans to address issues and keep projects on track
  • Must Have 2 Years Of Experience In Jenkins and GitHub, including automating deployment processes for SWIFT services, managing software upgrades, and ensuring proper version control of software artifacts in GitHub
  • Must Have 2 Years Of Experience In Agile methodologies and running projects in sprints using JIRA and Confluence

Benefits

  • Wellness Hub
  • Professional development opportunities
  • Volunteerism policy
  • Generous matching gift program
  • Sustainability and Climate Change Initiatives
  • Employee Resource Groups

Company Overview

  • HSBC is a banking and financial services organization that offers a range of services such as investment banking and asset management. It was founded in 1865, and is headquartered in London, England, GBR, with a workforce of 10001+ employees. Its website is http://www.hsbc.com.

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