Receptionist/Admin Assistant

Job Title

Assists in daily operations of dealership by greeting and cashing out customers, answering the telephone, transferring calls and recording messages for all dealership personnel.

Qualifications

License- Driver's License (DL)

Education - High school diploma (or equivalent)

Skills- Read and comprehend instructions and information, Strong communication skills, Ability to meet company's production and quality standards

General Expectations

Devote oneself to ensuring customer satisfaction, Inquire about management, production, and quality requirements established by the company, Develop and maintain effective listening skills, Understand and follow company rules, policies and expectations, Establish personal performance goals consistent with company standards of productivity and devise a strategy to meet goals, Understand terminology of business and remain current with technology changes in products and service, Know and comprehend federal, state, and local requirements which govern the company's business, Attend company meetings as required, Participate in performance management, Uphold company's non-disclosure and confidentiality policies and agreements, Follow lawful directions from supervisors, Interact well with others and positively influence employee morale, Work evening, weekend, and holiday work hours as required, Maintain professional personal appearance

Job-Specific Responsibilities

Conduct telephone transactions efficiently in a courteous, friendly, and polite fashion. Greet and assist customers by providing requested information, forwarding calls, or documenting messages. Provide quality assistance to dealership personnel to support high-quality productivity in all departments of the dealership Establish and maintain easy and accessible filing system for all necessary documents Receive and distribute reliable and current messages to dealership personnel. Order required office suppli