Part Time Customer Service Representative - Flexible Hours

The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. first contact resolution and the customer interaction experience within the Immediately handles and resolves customer issues at the counter and Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching Ensures that all corporate policies and procedures are administered 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service building and leadership skills.

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The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, worldwide airport general use vehicle rental companies, and the Hertz brand is At Hertz, we champion and celebrate a culture of diversity and inclusion. EOE, including disability/veteran