Mortgage Operations Specialist – Loan Originator
Job Description:
- Support and educate clients as they work through the intake process and finalize their loan closing
- Ensure all initial application data and documents are accurate and complete before submitting to Processing
- Act as primary point of contact and set clear client expectations on timelines and requirements
- Responsible for timely delivery of initial loan disclosures and adherence to all regulatory requirements
- Operates independently on standard files and escalates to Team Leads as needed for scenario questions or guideline interpretation
- Ensure that all loans originate in full compliance with federal and state regulations
- Adopts Company values in work behaviors, decision making, contributions and interpersonal interactions
- Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance, accountability, diversity and inclusion, flexibility, continuous development, collaboration, creativity and fun
Requirements:
- Mortgage Loan Originator License
- 2+ years of experience
- Strong knowledge of Conventional Conforming and Jumbo guidelines
- Solid understanding of state and federal lending regulations
- Extensive knowledge and understanding of customer service and intrapersonal best practices
Benefits:
- medical
- vision
- dental
- 401K plan
- generous time off
- parental leave
- wellness reimbursements
- professional development
- employee investing discount
