IT Support Technician

Leading Edge Technology Partners is a growing, full service IT managed services provider.

We are looking to fill a full time position.

This is an entry level position for a Level 1 Technician.

Qualifications

Minimum Requirements

  • Excellent customer service skills.
  • Reliable transportation and driver’s license.
  • Must pass background check.
Preferred Education and Experience :
  • Have obtained or working towards Associate’s or Bachelor’s degree in technical field.
  • 2 years of relevant experience in IT /IS
  • Microsoft operating systems and software support
  • User and group administration and Active Directory experience
  • Firewall and Network Security best practices
Responsibilities include :
  • Provide exceptional support to telephone, in-person and online end-users.
  • Create and triage tickets in our RMM solution and ticketing system.
  • Install, configure and support various types of hardware including desktops, laptops, monitors, phones, peripherals and printers.
  • Install and configure software packages and provide first line support of those packages.
  • Document processes and maintain accurate IT records.
  • Receive and respond to users requests for software support and hardware support.
  • Maintain inventory levels and update inventory management system.
  • Receive and check in shipments.
Please send your resume, contact information and wage requirements. Job Type: Full-time

Pay: $30,000.00 - $50,000.00 per year

Benefits

  • 401(k)
  • 401(k) matching
  • Paid time off
Experience:
  • IT Support: 1 year (Required)
Ability to Relocate:
  • Hutchinson, KS 67502: Relocate before starting work (Required)
Work Location: In person
Back to blog