Head of Product Retention | Based in Europe

<h2><strong>Head of Product Retention</strong></h2><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>Join Hostinger, and we’ll grow fast! 🚀</strong></p><p style="min-height:1.5em">We’re shaping the future of online success — powered by AI and driven by people. With 900+ talented professionals and over 4 million clients in 150 countries, we help creators and entrepreneurs bring their ideas to life faster and easier than ever before.</p><p style="min-height:1.5em"><strong>Our mission:</strong> To provide tools that help individuals and small businesses succeed online faster and easier.</p><p style="min-height:1.5em"><strong>Our culture:</strong> Guided by<a target="_blank" rel="noopener noreferrer nofollow" class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu1v1w _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu1r31 _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b1r31 _4fpr8stv _5goinqa1 _f8pj13af _9oik1r31 _1bnxglyw _jf4cnqa1 _30l313af _1nrm1r31 _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="https://www.hostinger.com/principles"><strong><u> 10 company principles</u></strong></a></p><p style="min-height:1.5em"><strong>Our formula for success:</strong> Customer obsession, innovative products, and talented teams.</p><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><h2><strong>Your role at Hostinger</strong></h2><p style="min-height:1.5em">At Hostinger we believe growth isn't just a metric—it's a mindset. We believe in the relentless pursuit of expansion, continuously pushing boundaries to capture new markets and delight more customers. We believe in the art and science of scaling, of finding the perfect balance between explosive user acquisition and sustainable retention.</p><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><p style="min-height:1.5em">As a Head of Product Growth, you’ll drive Hostinger’s unified client experience roadmap from activation and engagement to retention and monetization, shaping the experience of millions of users around the globe. You’ll work alongside passionate engineering managers, developers, lifecycle specialists, and designers, committed to building exceptional products that users love.</p><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><p style="min-height:1.5em">As a key leader within the Product organization, you’ll take full ownership of the product growth and retention strategies across the entire user lifecycle. Your work will directly impact how users discover, experience, and stay with Hostinger, ensuring they find long-term value and success in everything we create.</p><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><p style="min-height:1.5em">Do you have a proven track record of driving exceptional product growth metrics? Can you build and lead high-performing growth teams that consistently exceed targets? We would love to hear about your success stories scaling products to millions of users - let's talk!</p><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><p style="min-height:1.5em">Curious to learn more? Connect with the hiring manager: <a target="_blank" rel="noopener noreferrer" class="postings-link" href="https://www.linkedin.com/in/giedrius-zakaitis/">Giedrius Zakaitis, CPTO</a></p><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><h2><strong>Your day-to-day</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Take responsibility for how users adopt and continue using our products over time. Identify and remove friction that prevents users from reaching long-term value.</p></li><li><p style="min-height:1.5em">Ensure users quickly understand how to use our products and achieve their first meaningful outcomes.</p></li><li><p style="min-height:1.5em">Intelligence and drivers tracking, ownership of company wide education and priority setting.</p></li><li><p style="min-height:1.5em">Continuously improve how the product supports users beyond the initial setup - making it easier to return, continue, and expand usage.</p></li><li><p style="min-height:1.5em">Improve how different products connect and work together, helping users naturally grow within the ecosystem without confusion or friction.</p></li><li><p style="min-height:1.5em">Analyze user behavior, identify drop-offs, and define clear actions to improve retention and product usage.</p></li><li><p style="min-height:1.5em">Work closely with product, engineering, and customer-facing teams to implement improvements quickly and effectively.</p></li><li><p style="min-height:1.5em">Hire and develop a team that combines analytical thinking with strong product sense to improve long-term user outcomes.</p></li><li><p style="min-height:1.5em">Design and execute experiments that improve usability, engagement, and long-term product adoption.</p><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div></li></ul><h2><strong>Your skills and experience</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Proven experience improving product retention in a high-scale B2C SaaS environment</p></li><li><p style="min-height:1.5em">Strong understanding of user behavior across the full product lifecycle</p></li><li><p style="min-height:1.5em">Experience improving onboarding, activation, and long-term product usage</p></li><li><p style="min-height:1.5em">Ability to translate data into clear product decisions</p></li><li><p style="min-height:1.5em">Experience leading cross-functional product teams</p></li><li><p style="min-height:1.5em">Strong understanding of product metrics (e.g. retention, churn, cohort behavior)</p></li><li><p style="min-height:1.5em">Technical background or experience working closely with engineering teams</p></li><li><p style="min-height:1.5em">Excellent communication skills in English</p><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div></li></ul><h2><strong>Benefits for you</strong></h2><p style="min-height:1.5em">🚀 360 Growth: We provide limitless learning opportunities: access to platforms like Reforge and CoachHub, global conferences, feedback culture, digital libraries, and industry-leading subscriptions. Advance your career with internal mobility, and grow with a team eager to share knowledge and support your success.</p><p style="min-height:1.5em">🎯 Freedom & responsibility: Work on your terms, whether from the comfort of home or anywhere in the world. With a home office budget, you can elevate your workspace. Enjoy the flexibility to manage your schedule while bringing your ideas to life in a fast-paced, dynamic environment.</p><p style="min-height:1.5em">💪 Wellness simplified: Your health comes first with company-provided sick days, 20 paid suspension days, Headspace subscriptions, and recharge leave. Participate in wellbeing-dedicated events and simply enjoy the balance of a lifestyle that prioritizes wellness.</p><p style="min-height:1.5em">🎉 Work hard - play hard: Celebrate your achievements with company events like Town Hall, Meet the Client initiatives, team-building experiences, and workations. Celebrate life’s big moments with milestone gifts for weddings, new parenthood, and graduations.</p><p style="min-height:1.5em"></p><h2><strong>Compensation</strong></h2><p style="min-height:1.5em">Gross salary from 8000 EUR (depends on your experience and competencies)</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><em>We’re always looking for experienced talent to raise the bar. If you’re excited about the role but the listed salary range doesn’t align with your expectations, we still encourage you to apply - we’re open to adjusting compensation based on the impact and value you bring.</em></p><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><p style="min-height:1.5em">Get ready to take your personal and professional growth to new heights! Join Hostinger today and be part of our journey <strong>🚀</strong></p><p style="min-height:1.5em"><strong>Three. Two. Onboard</strong></p>