FT Customer Experience Specialist - Work From Home

[Customer Service / Remote] - Anywhere in U.S. / Up to $26.92 per hour / 100% paid employee medical, dental & vision / 401k match / PTO / Cell phone reimbursement - As a Customer Experience Specialist at Zocdoc, you will: Respond promptly and professionally to customer inquiries via phone, email, and chat; Provide exceptional customer service by actively listening, understanding, and addressing customer needs; Resolve customer issues and complaints in a timely and satisfactory manner; Maintain accurate and detailed records of customer interactions and transactions; Collaborate with other team members to identify and implement process improvements; Update and maintain customer accounts and information...Hiring Immediately >>