Food Service Team Leader - Galveston, TX
<p>The starting pay range for this position per hour is $22.00 - $24.00. The full pay range for this position per hour is $22.00 - $37.40</p><p><span><span>Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at </span><a href="https://corporate.target.com/careers/benefits" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>https://corporate.target.com/careers/benefits</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></a><span><span>.</span></span></span></p><div><div><div><div><p><b><span>ALL ABOUT TARGET</span></b><span> </span></p></div><div><p><span><span>Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.<span> </span></span></span><a href="https://corporate.target.com/about" target="_blank"><u><span>Learn more about Target here.</span></u></a><span><span> </span></span><span> </span></p></div><div><p><b><span>ALL ABOUT FOOD & BEVERAGE </span></b><span> </span></p></div><div><p><span><span>The Food & Beverage team enables a consistent experience for our guests by ensuring<span> </span></span><span>the product</span><span><span> </span>is fresh, in stock, available and accurately priced and signed on the sales floor. They are experts<span> </span></span><span>in</span><span><span> </span>operations,<span> </span></span><span>process</span><span><span> </span>and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation,<span> </span></span><span>pricing</span><span><span> </span>and promotional signing processes for all Food<span> </span></span><span>&</span><span><span> </span>Beverage areas of the store.</span></span><span> </span></p></div><div><p><b><span>At Target</span><span>,</span><span><span> </span>we believe in our<span> </span></span><span>leaders</span><span><span> </span>having meaningful experiences that help them build and develop skills for a career. The role of a Food Service Team Leader can provide you with the skills and experience of:</span></b><span> </span></p></div><div><ul><li><span><span>G</span><span>uest service fundamentals and experience building a guest</span><span>-</span><span>first</span><span><span> </span>and<span> </span></span><span>freshness culture</span><span><span> </span>on your team</span></span><span> </span></li></ul></div><div><ul><li><span><span>Food<span> </span></span><span>&</span><span><span> </span>Beverage business fundamentals: department sales trends, freshness</span><span>, food safety</span><span><span> </span>and quality, inventory management, guest shopping patterns<span> </span></span><span>and<span> </span></span><span>pricing and promotions strategies</span></span><span> </span></li></ul></div><div><ul><li><span><span>P</span><span>lanning department(s) daily/weekly workload to support business priorities and deliver sales</span></span><span> </span></li></ul></div><div><ul><li><span><span>Leading a team of hourly team members, including skills in interviewing, training, coaching, evaluating</span><span>,<span> </span></span><span>retaining</span><span><span> </span>and developing talent.</span></span><span> </span></li></ul></div><div><ul><li><span> </span></li></ul></div><div><p><b><span>As a<span> </span></span></b><b><span>Food Service<span> </span></span><span>Team<span> </span></span><span>Lead</span><span>er</span></b><b><span>, no two days</span><span><span> </span>are ever the same, but a typical<span> </span></span><span>day<span> </span></span><span>most</span><span><span> </span>likely</span><span><span> </span>will</span><span><span> </span>include the following responsibilities:</span></b><span> </span></p></div><div><ul><li><span><span>Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Ensures every team member understands, is trained, and consistently<span> </span></span><span>delivers on</span><span><span> </span>Target’s guest experience commitments</span><span><span> </span>and consistent operations.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Reviews area guest, financial, and team outcome metrics to<span> </span></span><span>identify</span><span><span> </span>opportunities</span><span>,<span> </span></span><span>takes action to improve</span><span>, and</span><span><span> </span>aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Understand sales goals, plan and execute daily/weekly workload to<span> </span></span><span>deliver</span><span><span> </span>department and store sales goals and guest engagement</span><span>,<span> </span></span><span>i</span><span>ncluding planning food service transitions, revisions, sales plans, sampling,<span> </span></span><span>promotions</span><span><span> </span>and price change workload</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader</span><span>.</span></span><span> </span></li></ul></div></div><div><div><ul><li><span><span>Assess Food Service back of house, production areas, dining<span> </span></span><span>spaces</span><span><span> </span>and merchandising spaces to ensure food safety and proper inventory levels</span><span><span> </span>with guidance from your direct leader</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>W</span><span>alk Food</span><span><span> </span>& Beverage<span> </span></span><span>Standards</span><span><span> </span>and<span> </span></span><span>Food Service<span> </span></span><span>r</span><span>outines<span> </span></span><span>daily<span> </span></span><span>t</span><span>o assess priorities and<span> </span></span><span>review reporting to<span> </span></span><span>identify</span><span><span> </span>business gaps for follow</span><span>-</span><span>up</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Follow all food safety requirements and cleaning routines, including monitoring and recording temperature sensitive food items, as outlined in Target’s policies and procedures.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Validate and follow-up on<span> </span></span><span>team members’<span> </span></span><span>progress against department checklists and routines</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Lead team to uphold and<span> </span></span><span>maintain</span><span><span> </span>all Starbucks and Pizza Hut Brand Standards and production specifications (where applicable)</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Ensure<span> </span></span><span>accurate</span><span><span> </span>in-stocks by placing store-initiated orders according to best practices</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Follow proper perishable inventory management procedures to ensure an accurate recording of inventory</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Make production quantity decisions just in time to ensure freshness, in-</span><span>stocks</span><span>,<span> </span></span><span>sales</span><span><span> </span>and profitability are achieved<span> </span></span><span>consistently</span><span>.</span><span> </span></span><span> </span></li></ul></div><div><ul><li><span><span>Remain<span> </span></span><span>up-to-date</span><span><span> </span>on relevant trends and products to educate team members.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Participate in team hiring and onboarding processes.</span></span><span> </span></li></ul></div><div><ul><li><span><span>At direction of<span> </span></span><span>your direct leader</span><span>,<span> </span></span><span>e</span><span>stablish</span><span><span> </span>clear goals and expectations and hold team members accountable to expectations</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>In addition to Food Safety Manager Certification, c</span><span>omplete all Starbucks and/or Pizza Hut training requirements and certifications</span><span>.</span><span> </span></span><span> </span></li></ul></div><div><ul><li><span><span>D</span><span>emonstrate a culture of ethical conduct,<span> </span></span><span>safety</span><span><span> </span>and compliance</span><span>;</span><span><span> </span></span><span>l</span><span>ead<span> </span></span><span>your<span> </span></span><span>team to work in the same way and hold others accountable<span> </span></span><span>to</span><span><span> </span>this commitment</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Lead and<span> </span></span><span>demonstrate</span><span><span> </span>a safety culture through modeling and recognizing safe behaviors,<span> </span></span><span>identifying</span><span><span> </span>and correcting hazards, holding team accountable to following safety expectations,<span> </span></span><span>assisting</span><span><span> </span>with incident response, and reporting/investigating injuries<span> </span></span><span>timely</span><span><span> </span>and accurately.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating<span> </span></span><span>equitable</span><span><span> </span>experiences</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Lead and<span> </span></span><span>demonstrate</span><span><span> </span>a culture of executing all best practices; help close skill gaps through development,<span> </span></span><span>coaching</span><span><span> </span>and team interactions</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Model the execution of physical security processes<span> </span></span><span>in order to</span><span><span> </span>enhance the instore security culture</span><span>.</span><span> </span></span><span> </span></li></ul></div><div><ul><li><span><span>Support merchandise protection strategies across the total store</span><span>,</span><span><span> </span>including ordering, storage and application as directed by best practices</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>If applicable, as a key c</span><span>arrier, follow all safe and secure training and processes</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs</span></span><span> </span></li></ul></div></div><div><div><ul><li><span><span>Address</span><span><span> </span></span><span>all store emergency and compliance needs</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Support g</span><span>uest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and<span> </span></span><span>maintain</span><span><span> </span>a compliance culture while executing those duties, such as compliance with federal, state, and local laws</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>All other duties based on business needs</span><span>,</span><span> </span></span><span> </span></li></ul></div><div><p><b><span>WHAT WE ARE LOOKING FOR</span></b><span> </span></p></div><div><p><b><span>This may be the right job for you if:</span></b><span> </span></p></div><div><ul><li><span><span>You enjoy interacting and helping others - including guests that<span> </span></span><span>shop</span><span><span> </span>our store and fellow team members you work with</span><span>. </span></span><span> </span></li></ul></div><div><ul><li><span><span>You thrive in a fast-moving, highly<span> </span></span><span>active</span><span><span> </span>and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. </span></span><span> </span></li></ul></div><div><ul><li><span><span>You are open to<span> </span></span><span>working</span><span><span> </span>a<span> </span></span><span>variable</span><span><span> </span>work schedule with varying hours,<span> </span></span><span>days</span><span><span> </span>or shifts (including nights, weekends,<span> </span></span><span>holidays</span><span>, closing shifts</span><span><span> </span>and other peak shopping times).</span></span><span> </span></li></ul></div><div><p><b><span>The good news is that we have some amazing training that will help teach you everything you need to know to be a<span> </span></span><span>Food Servi</span><span>c</span><span>e<span> </span></span><span>Team Leader.</span><span><span> </span></span><span>But</span><span>,</span><span><span> </span>there are a few<span> </span></span><span>things</span><span><span> </span>you</span><span><span> </span>need</span><span><span> </span>from the get-go:</span></b><span> </span></p></div><div><ul><li><span><span>High school diploma or equivalent</span></span><span> </span></li></ul></div><div><ul><li><span><span>Must be at least</span><span><span> </span></span><span>18<span> </span></span><span>years of age<span> </span></span><span>or older</span></span><span> </span></li></ul></div><div><ul><li><span><span>Previous</span><span><span> </span>retail experience preferred, but not<span> </span></span><span>required</span></span><span> </span></li></ul></div><div><ul><li><span><span>Strong interest and knowledge of the food service business</span></span><span> </span></li></ul></div><div><ul><li><span><span>Lead and hold others accountable</span></span><span> </span></li></ul></div><div><ul><li><span><span>Communicate on multiple frequency devices and<span> </span></span><span>operate</span><span><span> </span>handheld scanners, and other technology equipment as directed</span></span><span> </span></li></ul></div><div><ul><li><span><span>Work independently and as part of a team</span></span><span> </span></li></ul></div></div><div><div><ul><li><span><span>Manage workload and prioritize tasks independently</span></span><span> </span></li></ul></div><div><ul><li><span><span>Capability to remain focused and composed in a fast-paced environment and<span> </span></span><span>accomplish</span><span><span> </span>multiple tasks within established<span> </span></span><span>timeframes</span></span><span> </span></li></ul></div><div><ul><li><span><span>Welcoming and helpful attitude</span><span><span> </span></span><span>toward all guests and other team members</span></span><span> </span></li></ul></div><div><ul><li><span><span>Effective communication skills </span></span><span> </span></li></ul></div><div><p><b><span>We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: </span></b><span> </span></p></div><div><ul><li><span><span>Access all areas of the building to respond to guest or team member issues.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Interpret instructions,<span> </span></span><span>reports</span><span><span> </span>and information.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Accurately handle cash register operations as needed.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Climb up and down ladders if needed.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Scan, handle, and move merchandise efficiently and</span><span><span> </span>safely, including<span> </span></span><span>frequently</span><span><span> </span>lifting or moving merchandise up to 44 pounds without<span> </span></span><span>additional</span><span><span> </span>assistance from<span> </span></span><span>others.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Flexible</span><span><span> </span>work schedule (e.g., nights,<span> </span></span><span>weekends</span><span><span> </span>and holidays); reliable and prompt attendance necessary</span></span><span> </span></li></ul></div><div><ul><li><span><span>Ability to work in environments that will include refrigeration and freezer temperatures and<span> </span></span><span>conditions;</span><span><span> </span>where common allergens may also be handled or present.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties, including but not limited to Drive-Ups, carryout, etc.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Ability to remain mobile for the duration of a<span> </span></span><span>scheduled shifts (shift length may vary)</span></span><span> </span></li></ul></div></div></div></div><p><b>Benefits Eligibility</b></p>Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_C<p><b><span>Americans with Disabilities Act (ADA)</span></b></p><p><span>In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to </span><span>candidate.accommodations@HRHelp.Target.com.</span><span> </span><span>Non-accommodation-related</span><span> requests, such as application follow-ups or technical issues, will not be addressed through this channel. </span></p>