Field Service Engineer

<p>We need your skills, curiosity and drive for change to fulfil our goal.</p><p></p><p>Together, we enable our customers to produce the materials needed for a better future.</p><p><b>Field Service Engineer – Onsite Technical Support</b></p><p></p><p>Your safety, health, and well-being, and that of your colleagues and customers, matters to us. ​We operate in heavy industries where safety is the priority. And this is why everyone is expected ​to stop any unsafe behavior – and why you can always count on our full support in doing so. Together, we are committed to a safe working environment for all of us.</p><p></p><p><b>Your responsibilities </b></p><ul><li><p>Can be located in Middle to Eastern United States.</p></li><li><p>Remote position located in the United States</p></li><li><p>3+ years of experience repairing, operating, and maintaining process mining equipment.</p></li><li><p>Strong Millwright skills and problem solving abilities</p></li><li><p>Self Motivated</p></li><li><p>Provide technical support to customers and contractors on FLS equipment during construction, commissioning, and operational maintenance.</p></li><li><p>Provide customer support by phone, email and remote support.</p></li><li><p>Work with sales and engineering departments to specify solutions for new systems and upgrades.</p></li><li><p>Review operation of new and existing installations and provide customers and engineering departments with recommendations for improvement.</p></li><li><p>Monitor customers and market for new opportunities and provide leads for the sales department.</p></li><li><p>Work with other team members to create continuous improvement of products and services.</p></li><li><p>Ensure that all work is performed in a safe manner and in compliance with all applicable safety rules and regulations.</p></li><li><p>Provide training and development support for other engineers in FLS.</p></li><li><p>May be designated as super user or product specialist for specific products.</p></li><li><p>Works with engineering and project management in transition of projects from engineering to commissioning phase. Gap analysis, risk analysis, scope of work and training requirements.</p></li><li><p>Provide feedback to stakeholders regarding quality issues and suggestions for product and process improvements.</p></li><li><p>Provide thorough and timely reporting of services provided and key issues to management and customers.</p></li><li><p>Extensive contact with customers. Must be able to maintain positive customer relationships.</p></li><li><p>Expenditure authority limited to personal and team expenses and basic tools and parts required for assignments.</p></li><li><p>Works independently on customers sites without direct supervision.</p></li></ul><p><b>What you bring </b></p><ul><li><p>Minimum of 3+ years of experience in mechanical equipment support and troubleshooting and a millwright or process maintenance mechanic.</p></li><li><p>Bachelor’s Degree is a plus but not required.</p></li><li><p><b>Willing to travel up to 75%, mostly within North America. Occasionally expected to travel outside of country.</b></p></li><li><p>Able to travel to Canada, Mexico, and Caribbean.</p></li><li><p>Able to obtain or possess a current Passport for travel.</p></li><li><p>The ideal candidate would be self-motivated, willing to learn and able to work independently at a fast pace.</p></li><li><p>Understanding and willingness to work in a mining environment where physical activities are required such as standing, bending, climbing ladders, lifting to 50 pounds, etc.</p></li><li><p>Must be willing to comply with FLS Safety standards and PPE requirements.</p></li></ul><p></p><p><b>What we offer</b></p><h3></h3><ul><li><p>Competitive benefit package including health, dental, disability, life, and voluntary insurance options </p></li><li><p>Time to recharge through PTO, plus 10 annual holidays, and parental leave </p></li><li><p>Work-life balance with a flexibility work schedule so you can focus on professional and personal priorities </p></li><li><p>Retirement preparation with a 401(k) and company matching </p></li><li><p>Financial support for continuing education </p></li><li><p>Annual bonus’s </p></li><li><p>Employee Assistance Program </p></li><li><p>An equal opportunity employer committed to creating a diverse and inclusive workplace </p></li><li><p>A global network of supportive colleagues and growth opportunities</p></li></ul><p></p><p>As an equal opportunity employer, FLS embraces diversity and equality by promoting an environment of inclusion.</p><p></p><p>We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.  </p><p></p><p><b>Preference will be given to candidates who are currently eligible to work in United States</b>.</p><p></p><p>Please apply by clicking "apply" on this page. Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.</p><p></p><p><b>Candidates will be contacted by email.</b></p><p></p><p>No recruiters and unsolicited agency referrals please.</p><p>FLS is the leading supplier of engineering, equipment and service solutions to customers in the mining industry – for more information please visit <a href="https://www.flsmidth.com/en-gb/company/careers" target="_blank" rel="noopener noreferrer">FLSmidth.com/careers</a></p><p></p><p></p><p></p><p><span style="color:#000000">We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.</span></p><p></p>

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