Enterprise Product Partner

<h2>The Opportunity</h2><p style="min-height:1.5em">Freehand is building the future of enterprise operations—AI-native teams that replace traditional software and staff at the world’s largest brands. Our agentic platform automates complex spend management workflows for global leaders like Unilever, Apple, Cardinal Health, J&J, Dunkin’ and Meta. Weare now scaling our AI Teams for Spend Management—to autonomously manage the procure-to-pay lifecycle, including PO validation, contract compliance, invoice approvals, dispute resolution, and cross-border payments.</p><h2><br>What You’ll Do</h2><p style="min-height:1.5em">• Lead Fortune 100 enterprise customers through end-to-end platform migrations and implementations, managing complex multi-stakeholder programs with precision and composure.</p><p style="min-height:1.5em">• Serve as the primary strategic point of contact for a portfolio of named enterprise accounts, building relationships that span the C-suite, operations teams, and IT organizations.</p><p style="min-height:1.5em">• Develop and communicate a clear point of view on freight spend strategy — helping customers see patterns in their data they couldn’t see before.</p><p style="min-height:1.5em">• Pull, synthesize, and present data-driven insights directly to customers with no analyst dependency required.</p><p style="min-height:1.5em">• Partner closely with Freehand’s product and engineering teams to surface customer patterns, escalate friction points, and influence the product roadmap.</p><p style="min-height:1.5em">• Define success at go-live and at 90 days post go-live, and hold yourself and the customer accountable to it.</p><p style="min-height:1.5em">• Proactively identify risk, push back on customers when the situation calls for it, and resolve issues before they compound.</p><p style="min-height:1.5em">• Help build the delivery playbook — document what works, improve what doesn’t, and raise the standard for the entire team.</p><p style="min-height:1.5em"></p><h2>What We’re Looking For</h2><p style="min-height:1.5em">• Demonstrated track record of successfully delivering software solutions to enterprise customers — not just managing relationships but driving outcomes.</p><p style="min-height:1.5em">• Experience leading complex, multi-stakeholder implementations or onboarding engagements where ambiguity was high and the stakes were real.</p><p style="min-height:1.5em">• Fully self-sufficient with data: you find the insight, build the narrative, and present it without needing analyst support.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>Strongly preferred:</strong></p><p style="min-height:1.5em">• Supply chain or logistics domain experience — reduces ramp time and gives customers immediate confidence.</p><p style="min-height:1.5em">• Payments domain familiarity: payment rails, reconciliation, fraud or compliance workflows are core to the Freehand platform.</p><p style="min-height:1.5em">• Experience at or with high-growth B2B SaaS/AI companies where the delivery playbook was still being written.</p><p style="min-height:1.5em"></p><h2>Why Join Freehand</h2><p style="min-height:1.5em">• Beat the leading edge of the gen AI-native wave—replacing traditional software with intelligent agents.</p><p style="min-height:1.5em">• Work with a team that’s shipping AI into production at some of the world’s most demanding enterprises. This is not a small pilot- its global scale in production.</p><p style="min-height:1.5em">• Take ownership of a vertical that will redefine how enterprises operate—replacing entire human teams and displacing entire categories of SaaS.</p><p style="min-height:1.5em">• Join a culture that prizes clarity, velocity, and ambition.</p>