Director - Agile PMO Lead, Customer Value and Growth
The Agile PMO Lead will serve as a critical orchestrator and value driver across our most important customer initiatives. This role leads high‑impact, cross‑functional, and project‑based work in close partnership with our bottle/can customer partners and The Coca‑Cola System. Operating as key connective tissue between customers and internal teams, the Agile PMO ensures disciplined execution, accelerates growth initiatives, and enables strategic alignment at the most senior levels.
Projects span executional, growth, and strategic domains and require a leader who can flex seamlessly between day‑to‑day delivery and executive‑level storytelling.
Key Responsibilities Customer & System Leadership
- Act as a primary leader for value‑ and volume‑driving initiatives in partnership with bottle/can customers and internal Coca‑Cola System teams.
- Serve as the central point of coordination between customers and The Coca‑Cola System, ensuring alignment, speed, and accountability.
- Lead project‑based work across a broad spectrum of initiatives, including:
- Executional: customer conversions, recapitalization, system deployments
- Growth: business development, category expansion, incremental revenue opportunities
- Strategic: thought leadership, strategic planning, and future‑back initiatives
- Apply agile principles to manage ambiguity, prioritize work, and adapt quickly as customer and business needs evolve.
- Provide clear, concise, and proactive updates to senior leaders internally and at the customer.
- Prepare executive‑ready materials including readouts, dashboards, briefing documents, and leadership talking points.
- Translate complex project detail into simple, actionable insights for decision‑makers.
- Develop and support strategic plans that drive customer growth and system value creation.
- Identify risks, dependencies, and opportunities early and surface them with recommended actions.
- Partner cross‑functionally to ensure initiatives are aligned to broader enterprise strategy and customer objectives.
- Education – Bachelor’s degree or equivalent of experience
- 2-3 years of experience managing relationships with customers
- 2-3 years of experience assessing and stewarding business performance and results
- 2-3 years of experience management projects, programs, and leading cross-functional teams
- Understand key business drivers; Create strategic options
- Ensure programs, projects and processes are strategically sound, administratively feasible, legally correct, and smart economically.
- Strong communicator: Able to engage credibly with senior leaders, customers, and cross‑functional teams.
- Highly organized: Comfortable managing multiple complex workstreams simultaneously.
- Collaborative leader: Builds trust quickly and aligns diverse stakeholders around shared outcomes.
- Agile mindset: Thrives in fast‑moving, ambiguous environments and adjusts course as needed.
- Strategic thinker: Connects executional work to broader business and customer strategy.
- Proven experience leading cross‑functional, customer‑facing initiatives.
- Comfortable operating at both the tactical and strategic level.
- Demonstrated ability to influence without authority and drive outcomes through partnership.
- Executive presence with the discipline to deliver results.
Pay Range United States of America: $150,000 - $172,000
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered. Annual Incentive Reference Value Percentage 30
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range