Delivery Lead
<p><span class="emphasis-3">Additional Considerations (if any):</span></p><p><b>-</b></p><p><b>At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.</b></p><p></p><p></p><p style="text-align:left"><b>Job Description:</b></p><p style="text-align:inherit"></p><p><b>Job Title:</b> Delivery Lead</p><p><b>Department:</b> Information Technology</p><p><b>FLSA</b>: Exempt</p><p></p><p><b><u>General Function:</u></b></p><p>The Delivery Lead is a technically-minded, servant-leader and agile practitioner on one of the Hy-Vee product delivery teams. Your primary customer responsibility is your team and managing delivery to meet the needs of your business stakeholders. Your focus is two-fold:</p><ul><li>Use agile best practices to develop and optimize the way your teams work together to ship products and continuously deliver</li><li>Work with other internal unit counterparts in IT to identify and manage the risks and dependencies that may impede your team</li></ul><p></p><p>A successful Delivery Lead will create durable teams with improved software delivery throughput and relationships with other business units stakeholders.</p><p></p><p><b><u>Core Competencies:</u></b></p><ul><li>Partnerships</li><li>Growth mindset</li><li>Results oriented</li><li>Customer focused</li><li>Professionalism</li></ul><p></p><p><b><u>Reporting Relations:</u></b></p><p>Accountable and Reports to: TBD</p><p></p><p>Positions that Report to you: None</p><p></p><p><b><u>Primary Duties and Responsibilities:</u></b></p><ul><li>Help the team execute the vision and strategy for the product implementation and integration with other systems in the Hy-Vee product ecosystem.</li><li>Interface with other units teams to help identify, manage and resolve dependencies and risks facing your team.</li><li>Assist product owners, tech leads, and business stakeholders to help capture, track and update requirements.</li><li>Autonomously identify and mitigate team performance issues, as well as celebrate team successes.</li><li>Work with tech lead to coordinate and oversee the release management process.</li><li>Assist engineering teams in estimating and capturing the size and scope of proposed work.</li><li>Provide visibility into delivery targets, commitments and progress.</li><li>Lead, adopt and optimize agile best practices to ensure the team production throughput is predictable and responds to shifts in team and business dynamics.</li><li>Create documentation of new features and ensure support is onboarded and aware of how to support new features and functionality.</li><li>Develop and maintain standards and disciplined use of team tools, roadmaps, information radiators, etc.</li><li>Lead triage, analysis, resolution and communication of production issues for your team and across teams as necessary.</li><li>Work with the team to identify and monitor key performance indicators for team health and product progress.</li><li>Develop and constantly refine cadence meetings to be as productive as possible.</li><li>Work with your product owners to ensure backlog is aligned with overall product roadmap.</li><li>Work with the technical members of the team to ensure that production vision and technical execution are in harmony.</li><li>Craft technical documentation and informational content that quickly conveys high-value information to stakeholders.</li><li>Help ensure and set team goals that are achievable yet challenging.</li><li>Coaches the team to improve collaboration and self-organization.</li></ul><p></p><p><b><u>Knowledge, Skills, Abilities and Worker Characteristics:</u></b></p><ul><li>Cross functional leadership skills to execute product strategy</li><li>Multiple years of hands-on experience as a Delivery Lead/Scrum Master</li><li>Experience working within an environment with a Continuous Discovery/Delivery mindset</li><li>Multiple years of experience working directly with software engineers</li><li>Ability to learn new domains quickly</li><li>Desire to grow as an individual through continuously learning new techniques</li></ul><p></p><p><b><u>Education and Experience:</u></b></p><p>A bachelor's degree is preferred, or equivalent experience.</p><p></p><p><b><u>Supervisory Responsibilities (Direct Reports):</u></b></p><p>May lead and direct the work of others but no direct reports</p><p></p><p><b><u>Physical Requirements:</u></b></p><ul><li>Visual requirements include: ability to see detail at near range with or without correction.</li><li>Must be physically able to perform sedentary work: operating a computer, occasionally lifting or carrying objects of no more than 10 pounds, and occasionally standing or walking.</li><li>Must be able to perform the following physical activities: meeting with customers, kneeling, reaching, handling, grasping, feeling, talking, hearing, and repetitive motions.</li></ul><p></p><p><b><u>Working Conditions:</u></b></p><p>The duties for this position are performed in a general or remote office setting. There is weekly pressure to meet deadlines and handle multiple tasks in a day.</p><p></p><p><b><u>Equipment Used to Perform Job:</u></b></p><p>Laptop and desktop computer, telephone, copier, Fax, printer, PC with Microsoft Office programs and other software relevant to specific position.</p><p></p><p><b><u>Financial Responsibility:</u></b></p><p>None</p><p></p><p><b><u>Contacts:</u></b></p><p>Has frequent contact with office personnel in other departments related to the position as well as occasional contact with users and customers.</p><p></p><p><b><u>Confidentiality:</u></b></p><p>Has access to confidential information.</p><p style="text-align:inherit"></p><p style="text-align:left">Are you ready to smile, apply today. </p><p><i>Employment is contingent upon the successful completion of a pre employment drug screen.</i></p>