Croatian Speaking Travel Agent (Remote in Greece)

<p>We are headhunting service-driven professionals to represent a <strong>world-renowned leader</strong> in the travel and hospitality industry. In this high-impact, <strong>100% remote</strong> role based in Greece, you will be the primary contact for our Croatian-speaking customers, ensuring a premium experience for travelers worldwide.</p> <p>Whether you are a travel industry veteran or a talented linguist looking for a top-tier career move, we invite you to help us set the new global standard for hospitality.</p> <h3>THE MANDATE: DELIVERING OPERATIONAL EXCELLENCE</h3> <p>As a Support Strategist, you are the heart of the customer journey. You will provide fast, accurate, and high-quality solutions in a fast-paced digital environment.</p> <ul><li><strong>Omni-channel Management:</strong> Handle high-volume interactions via phone, email, and chat with total fluency in <strong>Croatian and English</strong>.</li><li><strong>Smart Problem Solving:</strong> Provide quick and decisive solutions for complex booking logistics, payments, and technical platform help.</li><li><strong>Expert Advisory:</strong> Maintain a deep understanding of global travel rules and protocols to give customers pinpoint-accurate advice.</li><li><strong>Data Integrity:</strong> Keep detailed and accurate records in our CRM to ensure a seamless service experience across our global team.</li><li><strong>Continuous Improvement:</strong> Meet high performance standards (SLAs) and work with international teams to improve the overall customer journey.</li></ul> <h3>THE IDEAL PROFILE: AUTONOMY & EXPERTISE</h3> <p>We are looking for independent thinkers who can stay highly productive in a sophisticated remote work environment.</p> <ul><li><strong>Language Skills:</strong> Native or near-native <strong>Croatian (C2)</strong> is required, along with strong <strong>English (B2/C1)</strong> for technical and corporate communication.</li><li><strong>Logistical Setup:</strong> You must have the legal right to work in <strong>Greece</strong> and a quiet, professional home office with high-speed internet.</li><li><strong>Executive Soft Skills:</strong> Strong active listening, emotional intelligence, and a structured way of managing a busy workload.</li><li><strong>Self-Discipline:</strong> The ability to manage multiple tasks and priorities effectively without direct in-person supervision.</li></ul> <h3>PREMIUM COMPENSATION & BENEFITS</h3> <p>Our benefits package is designed to reward your expertise and help grow your long-term career.</p> <p><strong>Financial & Health Security</strong></p> <ul><li><strong>Top-Tier Salary:</strong> A competitive base salary benchmarked against the best bilingual roles in Europe.</li><li><strong>Performance Bonuses:</strong> Lucrative monthly incentives based on your results and milestones.</li><li><strong>Full Protection:</strong> Comprehensive private medical and life insurance starting from your first day.</li></ul> <p><strong>Career & Tools</strong></p> <ul><li><strong>Growth Pathways:</strong> Clear opportunities to move into leadership, specialized training, or global management roles.</li><li><strong>Pro-Tech Kit:</strong> A high-performance laptop and noise-canceling headset delivered directly to your home.</li></ul> <p><strong>Relocation Support (For those moving to Greece)</strong></p> <ul><li><strong>Flight Coverage:</strong> Full reimbursement for your initial flight to Greece.</li><li><strong>Transition Housing:</strong> Four weeks of premium accommodation to help you settle into your new home comfortably.</li></ul> <p><strong>Ready to represent an iconic global brand while enjoying a remote lifestyle in Greece? Your career evolution starts here.</strong></p>