Country Manager

<div style="text-align: justify;"><strong style="color: rgb(0, 0, 0);">About Us</strong></div><div style="text-align: justify;"><br></div><div style="text-align: justify;">At <a href="https://felixpago.com/" rel="noopener noreferrer" target="_blank" style="color: rgb(17, 85, 204);">Félix</a><span style="color: rgb(0, 0, 0); background-color: transparent;">, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before. </span></div><div style="text-align: justify;"><br></div><div style="text-align: justify;"><span style="color: rgb(0, 0, 0); background-color: transparent;">We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavour Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers. We are all owners of Félix, driven by a bias for action and a true experimentation spirit to get shit done with urgency and focus.</span></div><div style="text-align: justify;"><br></div><div style="text-align: justify;"><span style="color: rgb(0, 0, 0); background-color: transparent;">Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence. We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better. We are building the future, today.</span></div><div><br></div><div><br></div><h3 style="text-align: justify;"><strong style="color: rgb(0, 0, 0); background-color: transparent;">About the Role</strong></h3><div style="text-align: justify;"><br></div><div style="text-align: justify;"><span style="color: rgb(0, 0, 0);">This is a generalist role that bridges Growth execution and Product feedback, designed to give our </span><strong style="color: rgb(0, 0, 0);">Brazil</strong><span style="color: rgb(0, 0, 0);"> launch a dedicated, single point of contact.</span></div><div style="text-align: justify;"><br></div><div style="text-align: justify;"><span style="color: rgb(0, 0, 0);">You will be the internal voice of </span><strong style="color: rgb(0, 0, 0);">Brazil</strong><span style="color: rgb(0, 0, 0);">: running communications and campaigns, keeping local content sharp, and feeding real market insights back to the product and growth teams. As Brazil grows, so does this role.</span></div><h3 style="text-align: justify;"><br></h3><h3 style="text-align: justify;"><br></h3><div style="text-align: justify;"><strong style="color: rgb(0, 0, 0); background-color: transparent;">Responsibilities</strong></div><div><br></div><div><strong style="color: rgb(0, 0, 0); background-color: transparent;">Growth & Marketing</strong></div><div><br></div><ul><li class=""><span style="background-color: transparent;">Send launch communications to Brazilian users when the country goes live</span></li><li class=""><span style="background-color: transparent;">Manage and update Brazilian landing pages, including bank listings, store coverage, and dual currency information</span></li><li class=""><span style="background-color: transparent;">Execute email campaigns targeting Brazilian users</span></li><li class=""><span style="background-color: transparent;">Localize and write content in Portuguese for all communications and marketing materials</span></li><li class=""><span style="background-color: transparent;">Support influencer strategy as the market scales</span></li></ul><div><br></div><div><strong style="color: rgb(0, 0, 0); background-color: transparent;">Product</strong></div><div><br></div><ul><li class=""><span style="background-color: transparent;">Flag local insights and market feedback to the product team on an ongoing basis</span></li><li class=""><span style="background-color: transparent;">Identify product adjustments needed based on how Brazilian users behave, and on direct user feedback (on social media, NPS, etc.)</span></li><li class=""><span style="background-color: transparent;">Serve as the internal voice of Brazil for product decisions</span></li><li class=""><span style="background-color: transparent;">Review user conversations to surface feedback and improvement opportunities</span></li><li class=""><span style="background-color: transparent;">Collaborate with the Growth and Product teams on metrics, what's landing and what isn't</span></li></ul><div style="text-align: justify;"><br></div><h3><strong style="color: rgb(0, 0, 0); background-color: transparent;">Requirements</strong></h3><div><br></div><ul><li style="text-align: justify;" class="">4+ years of experience in similar roles</li><li class=""><span style="color: rgb(29, 28, 29);">Native Portuguese speaker</span></li><li class=""><span style="color: rgb(29, 28, 29);">Fluent English</span></li><li class=""><span style="color: rgb(29, 28, 29);">Experience in content creation, copywriting, and communication</span></li><li class=""><span style="color: rgb(29, 28, 29);">Understanding of the Brazilian market: banking behavior, how financial products are perceived locally, and the dual currency dynamic</span></li><li class=""><span style="color: rgb(29, 28, 29);">Pulse on Brazil's digital and fintech landscape</span></li><li style="text-align: justify;" class="">These are the applicable requisites, although equivalent competencies in any of the above will also be considered.</li></ul><div style="text-align: justify;"><br></div><div style="text-align: justify;"><strong style="color: rgb(0, 0, 0); background-color: transparent;">Nice to Haves</strong></div><div style="text-align: justify;"><br></div><ul><li class="">Advanced/Fluent Spanish</li><li class="">Experience executing growth or marketing campaigns in a startup environment</li><li class="">Experience working with product or customer success teams</li><li class="">Prior experience in fintech or financial services</li><li class="">Familiarity with Brazilian payment rails and remittance ecosystems</li></ul><div style="text-align: justify;"><br></div><div style="text-align: justify;"><strong style="color: rgb(0, 0, 0);">What We Offer</strong></div><div style="text-align: justify;"><br></div><ul><li style="text-align: justify;" class="">Competitive salary</li><li style="text-align: justify;" class="">Initial stock options grant</li><li style="text-align: justify;" class="">Annual performance bonus</li><li style="text-align: justify;" class="">Health, dental, and vision plans </li><li style="text-align: justify;" class="">Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it.</li><li style="text-align: justify;" class="">Continuous learning opportunities </li><li style="text-align: justify;" class="">Unlimited PTO</li><li style="text-align: justify;" class="">Paid parental leave</li><li style="text-align: justify;" class="">Empowering opportunities for growth in a dynamic entrepreneurial environment</li></ul><div style="text-align: justify;"><br></div><div style="text-align: justify;"><strong style="color: rgb(0, 0, 0);">Equal Opportunity Employer</strong></div><div style="text-align: justify;"><br></div><div style="text-align: justify;"><span style="color: rgb(0, 0, 0);">At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.</span></div><div style="text-align: justify;"><br></div><div style="text-align: justify;"><em style="color: rgb(0, 0, 0);">Want to learn more about our privacy practices? Check out our </em><a href="https://www.felixpago.com/en/legal" rel="noopener noreferrer" target="_blank" style="color: rgb(17, 85, 204);"><em>Privacy Policy</em></a><em style="color: rgb(0, 0, 0);">.</em></div><div><br></div><div><br></div>