Concierge/Receptionist

Job Description

Job Description

Concierge – The Manor Assisted Living

Location: Little Rock

Our luxury assisted living community is seeking a friendly, service-oriented Concierge to join our team. This position plays a key role in creating a welcoming, supportive environment for residents, families, and visitors while providing administrative support to our leadership team.

If you enjoy working with people, providing exceptional customer service, and being part of a compassionate team, we encourage you to apply.

Why Join The Manor?

The Manor is an Equal Opportunity Employer offering a comprehensive benefits package for full-time employees, including:

  • Health, dental, and vision insurance
  • Flexible spending accounts (FSAs/HSAs)
  • 401K retirement plan
  • Paid holidays and time off
  • A supportive, team-focused work environment
Position Overview

As a Concierge, you will serve as the first point of contact for residents, families, and visitors. You will help ensure a positive experience while supporting daily operations, including administrative, HR, and business office functions.

Key Responsibilities
  • Greet all visitors, residents, and families with a warm, professional, and welcoming demeanor
  • Address questions, concerns, and provide general assistance
  • Support sales and marketing efforts , including assisting with tours and maintaining a tour-ready community
  • Maintain awareness of apartment availability and occupancy goals
  • Communicate and collaborate with all departments to ensure resident needs are met
  • Assist the Business Office Director and Executive Director with:
    • HR-related functions
    • Payroll support
  • Maintain knowledge of community policies and procedures
  • Foster a calm, positive, and resident-focused environment at all times
Qualifications
  • High school diploma or equivalent required; additional education in business, communications, hospitality, or related fields preferred
  • Minimum 1 year of customer service or concierge experience preferred
  • Experience in senior living or healthcare environments preferred
  • Strong interpersonal, communication, and organizational skills
  • Proficiency in Microsoft Office (Word, Excel, email)
  • Must be able to pass a criminal background check and meet all health and state requirements, including TB testing

If you are passionate about creating a welcoming environment and making a difference in the lives of others, apply today and join The Manor Assisted Living team.


Applicant must be able to pass a criminal background check and meet all health and state requirements, including Drug & TB testing.

Salary: USD 15 - 20 per hour Experience: 1 year required
Back to blog