Closing Team Leader - Katy, TX
<p>The starting pay range for this position per hour is $22.00 - $24.00. The full pay range for this position per hour is $22.00 - $37.40</p><p><span><span>Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at </span><a href="https://corporate.target.com/careers/benefits" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>https://corporate.target.com/careers/benefits</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></a><span><span>.</span></span></span></p><div><div><p><b><span>ALL ABOUT TARGET</span></b><span> </span></p></div><div><p><span><span>Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. </span></span><a href="https://corporate.target.com/about" target="_blank"><span><u><span>Learn more about Target here.</span></u></span></a><u><span> </span></u><span><span> </span></span><span> </span></p></div><div><p><b><span>ALL ABOUT CLOSING </span></b><span> </span></p></div><div><p><span><span>The Closing team continues the momentum from the team’s day of </span><span>hard work</span><span> to finish strong</span><span>; they take care of the guest until the doors close each night. They </span><span>prioritize</span><span> through the eyes of the guest</span><span>, </span><span>have a deep understanding of each leader’s vision for their business, </span><span>and</span><span> hav</span><span>e</span><span> fun with the team while nailing closing routines.</span></span><span> </span></p></div><div><p><b><span>At Target</span><span>,</span><span> we believe in our</span><span> leaders</span><span> having meaningful experiences that help them build and develop skills for a career. The role of Closing Team Leader can provide you with</span><span> skills and experience of</span><span>:</span></b><span> </span></p></div><div><ul><li><span><span>G</span><span>uest service fundamentals and experience building and fostering a guest first culture across the store</span></span><span> </span></li></ul></div><div><ul><li><span><span>D</span><span>riving storewide sales volume and profitability results </span></span><span> </span></li></ul></div><div><ul><li><span><span>D</span><span>eveloping effective business partnerships across store to achieve common goals</span></span><span> </span></li></ul></div><div><ul><li><span><span>W</span><span>orkload efficiency across the store including leading closing routines and coaching </span><span>t</span><span>eam </span><span>m</span><span>embers in all areas </span></span><span> </span></li></ul></div><div><p><b><span>As </span></b><b><span>a </span><span>Closing </span><span>Team</span><span> </span><span>Lead</span><span>er</span><span>, no </span></b><b><span>two days are ever the same, but a typical day will most likely include the following responsibilities:</span></b><span> </span></p></div><div><ul><li><span><span>Demonstrate </span><span>inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creati</span><span>ng </span><span>equitable</span><span> experiences</span><span>. </span><span> </span><span> </span></span><span> </span></li></ul></div><div><ul><li><span><span>D</span><span>emo</span><span>nstrate a service culture that prioritizes the guest experience. Model, train and coach expectations to </span><span>deliver the service standard</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>U</span><span>nd</span><span>erstand your role in sales growth and how each area contributes to and </span><span>impacts</span><span> total store profitability</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Lead and </span><span>demonstrate</span><span> a culture of executing all best practices as outlined with team onboarding and learning; help</span><span> close skill gaps through development, coaching and team interactions</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Problem solve and prioritize across multiple business areas to e</span><span>xecute store strategies</span><span> as </span><span>initiated</span><span> by </span><span>the Store Director</span><span> </span><span>or Executive Team Leader</span><span> </span><span>to deliver business results and store sales goals while prioritizing the guest experience</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Assist</span><span> </span></span><span><span>leaders</span><span> </span><span>through communication and collaboration to influence </span><span>current</span><span> sales performance and workload deliverables, </span><span>leverage</span><span> daily check-in</span><span>s</span><span>,</span><span> </span><span>check-outs</span><span> and </span><span>meetings as connection points</span><span>.</span></span><span> </span></li></ul></div></div><div><div><ul><li><span><span>Support your leader with</span></span><span><span> store</span><span> operations</span><span> </span></span><span><span>by seeing </span><span>the store </span></span><span><span>through the lens of the guest</span><span>,</span><span> </span><span>establish</span><span> consistent routines and </span></span><span><span>help </span></span><span><span>ensure</span><span> departments are zoned, in-stock, signed and labeled appropriately, setting</span><span> the store up for success</span><span> the next</span><span> day</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Use business planning tools to share priorities and business updates with store leadership</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>T</span><span>ake action to achieve</span><span> performance go</span><span>als</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Evaluate </span><span>candidates for open positions and develop </span><span>a guest-centric team</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Support</span><span> team onboarding and learning and help close skill gaps through development, coaching and team </span><span>m</span><span>ember </span><span>interactions</span><span>.</span><span> </span></span><span> </span></li></ul></div><div><ul><li><span><span>Support your </span><span>leader</span><span> in </span><span>e</span><span>stablish</span><span>ing</span><span> clear goals and expectations and hold team members accountable to expectations</span><span>; p</span><span>art</span><span>ner with leaders as needed to share performance feedback</span><span>. </span></span><span> </span></li></ul></div><div><ul><li><span><span>Lead and </span><span>demonstrate</span><span> a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>As a key c</span><span>arrier, follow all safe and secure training and processes</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Address </span><span>all </span><span>store </span><span>emergency</span><span> and compliance </span><span>needs</span><span>.</span></span><span><span> </span></span><span> </span></li></ul></div><div><ul><li><span><span>Always </span><span>demonstrate</span><span> a culture of ethical conduct, </span><span>safety</span><span> and compliance</span><span>; l</span><span>ead and hold the team accountable to work in the same way</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Lead and </span><span>demonstrate</span><span> a safety culture through modeling and recognizing safe behaviors, </span><span>identifying</span><span> and correcting hazards, holding team accountable to following safety expectations, </span><span>assisting</span><span> with incident response, and reporting/investigating injuries </span><span>timely</span><span> and accurately.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Demonstrate how to engage with guests w</span><span>hen </span><span>assistance</span><span> is needed, engage with guests in a welcoming way, and hel</span><span>p solve their specific needs.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Lead by thanking guests and </span><span>let</span><span> them know </span><span>we’re</span><span> happy they chose to shop at Target.</span><span> </span></span><span> </span></li></ul></div><div><ul><li><span><span>Model the execution of physical security processes in order to enhance the instore security culture.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Support guest services such as order pick up (OPU), Drive-up (DU) Orders,</span><span> DU </span><span>Returns and </span><span>maintain</span><span> a compliance culture while executing t</span><span>h</span><span>ose duties, such as compliance with federal, state, and local </span><span>adult beverage</span><span> laws.</span></span><span> </span></li></ul></div><div><ul><li><span><span>All other duties based on business needs</span></span><span> </span></li></ul></div></div><div><div><p><b><span>WHAT WE ARE LOOKING FOR</span></b><span> </span></p></div><div><p><b><span>This m</span><span>ay</span><span> be the right job for you if:</span></b><span> </span></p></div><div><ul><li><span><span>You enjoy interacting and helping others - including guests that </span><span>shop</span><span> our store and fellow team members you work with</span><span>. </span></span><span> </span></li></ul></div><div><ul><li><span><span>You thrive in a fast-moving, highly </span><span>active</span><span> and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. </span></span><span> </span></li></ul></div><div><ul><li><span><span>You are open to working a flexible work schedule with varying hours, </span><span>days</span><span> or shifts (including nights, weekends, </span><span>holidays</span><span> and other peak shopping times).</span></span><span> </span></li></ul></div><div><p><b><span>The good news is that we have some amazing training that will help teach you everythi</span><span>ng you need to know to be a Closing</span><span> Team</span><span> </span><span>Lead</span><span>er</span><span>.</span></b><b><span> </span></b><b><span>But</span><span> </span><span>there are a few skills you should have from the get-go:</span></b><span> </span></p></div><div><ul><li><span><span>Previous</span><span> retail experience preferred, but not </span><span>required</span></span><span> </span></li></ul></div><div><ul><li><span><span>High school diploma or equivalent</span></span><span> </span></li></ul></div><div><ul><li><span><span>Must be at least 18 years of age or older</span></span><span> </span></li></ul></div><div><ul><li><span><span>Lead and hold others accountable</span></span><span> </span></li></ul></div><div><ul><li><span><span>Ability to communicate on multiple frequency devices and </span><span>operate</span><span> handheld scanners, and other technology equipment as directed.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Work independently and as part of a team</span></span><span> </span></li></ul></div><div><ul><li><span><span>Manage workload and prioritize tasks independently</span></span><span> </span></li></ul></div><div><ul><li><span><span>Welcoming and helpful attitude</span><span> toward all guests and other team mem</span><span>bers</span></span><span> </span></li></ul></div><div><ul><li><span><span>Effective communication skills </span></span><span> </span></li></ul></div><div><ul><li><span><span>Capability to remain focused and composed in a fast-paced environment and </span><span>accomplish</span><span> multiple tasks within established </span><span>timeframes</span></span><span> </span></li></ul></div><div><p><b><span>We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: </span></b><span> </span></p></div></div><div><div><ul><li><span><span>Access all areas of the building to respond to guest or team member issues</span></span><span> </span></li></ul></div><div><ul><li><span><span>Interpret instructions, </span><span>reports</span><span> and information</span></span><span> </span></li></ul></div><div><ul><li><span><span>Accurately handle cash register operations</span><span> as needed </span></span><span> </span></li></ul></div><div><ul><li><span><span>Climb up and down ladders</span></span><span> </span></li></ul></div><div><ul><li><span><span>Scan, </span><span>handle</span><span> and move merchandise efficiently and safely, including </span><span>frequently</span><span> lifting or moving merchandise up to 4</span><span>4</span><span> pounds </span><span>without </span><span>additional</span><span> </span><span>assistance</span><span> </span><span>from others </span></span><span> </span></li></ul></div><div><ul><li><span><span>Flexible work schedule (e.g., nights, </span><span>weekends</span><span> and holidays) and re</span><span>liable and </span><span>prompt </span><span>attendance</span><span> necessary</span></span><span> </span></li></ul></div><div><ul><li><span><span>Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Ability to remain mobile for the duration </span><span>of a scheduled shift (shift length may vary).</span></span><span> </span></li></ul></div></div><p><b>Benefits Eligibility</b></p>Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_C<p><b><span>Americans with Disabilities Act (ADA)</span></b></p><p><span>In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to </span><span>candidate.accommodations@HRHelp.Target.com.</span><span> </span><span>Non-accommodation-related</span><span> requests, such as application follow-ups or technical issues, will not be addressed through this channel. </span></p>