Case Manager Mental Health Professional, Aurora, IL

About the position

The Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose. We are looking for a Case Manager Mental Health Professional who demonstrates this mission and wants to work for an organization that makes a difference in the community. This job position may have some work components that can be performed remotely. Remote work arrangements are not a right or entitlement of employment. They are discretionary and subject to demonstrated performance and operational needs. Approval may be rescinded at any time at the sole discretion of management.

Responsibilities

  • Work scheduled hours and be flexible to meet client and program needs, as assigned by Program Manager or Director.
  • Responsible to provide independent program coverage when scheduled.
  • Assure compliance with all agency, state and federal regulations while providing services and completing assignments.
  • Review and follow updated policies and procedures.
  • Facilitate communications and coordination of services with other AID staff and professionals in the community utilizing phone communication and email.
  • Maintain professionalism and good boundaries when working with clients, coworkers and outside agencies.
  • Meet minimum service hour provision productivity standards (MRO) monthly.
  • Complete all required case management documentation (IM+CANS, consents, residential/agency paperwork) on a timely basis.
  • Complete and sign all MRO Documentation within 48 hours using Cx360.
  • Meet with all assigned clients on regular basis depending on program and client needs; submit daily activity logs.
  • Develop, review and revise the IM+CANS and complete corrections within the timeframe allotted.
  • Assist clients with activities of daily living, including apartment maintenance, and provide client training consistent with the treatment goals.
  • Provide guidance to MHP and RSA staff regarding implementation of IM+CANS goals/objectives.
  • Obtain Input from clients, families, guardians and other staff on how to improve residential services.
  • Monitor and report safety of clients’ living arrangement.
  • Acquire and maintain required trainings and certifications as well as any other trainings assigned by Manager.
  • Assist clients in paying bills, budgeting and banking per program procedure.
  • Oversight or management of client funds when necessary (dual signature accounts, AID rep. Payees).
  • Obtain and maintain client benefits (Social Security, Medicaid, Link Card, Etc).
  • Assure client records are properly maintained per agency procedures.
  • Complete authorizations, reauthorizations and spend-down paperwork in a timely fashion.
  • Update Cx360 with corrections whenever necessary, but at least annually to ensure accuracy of records.
  • Provide effective services for clients’ individual needs and in line with client rights and the Mental Health Recovery Model.
  • Attend monthly clinical supervisions per DHS requirement.
  • Attend monthly team meetings and be a positive contributor.
  • Recognize emergency situations and take appropriate action.
  • Contact Manager and Director per procedure.
  • Complete necessary paperwork correctly (incident reports, petitions, encounters).

Requirements

  • Bachelor’s degree in Human Services or Masters degree
  • Experience working in social services required.
  • Navigation of stairs
  • No lifting restrictions.
  • Ability to provide services in clients’ homes.
  • Computer including Microsoft Windows applications
  • Copy Machine
  • Telephone with voice mail system
  • Basic household appliances
  • The use of personal automobile, a valid driver’s license, and the minimum amount of liability insurance as defined by AID’s Personnel Policy
  • Drive self and clients in agency or personal vehicle.
  • Must acquire and maintain certifications in First Aid, CPR, Non-violent crisis intervention training, CEU’s and other relevant trainings
  • Evening hours may be required
  • Must be able to drive a passenger vehicle
  • Must maintain IM+CANS certification

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • STD
  • LTD
  • Critical Illness and accident insurance
  • 401K with a 3.5% company contribution after one year.
  • \$1000 sign on bonus for full-time
  • 21 Days of Paid Time Off plus 10 Paid Holidays
  • Paid training
  • Tuition reimbursement
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