Analyst-Operations Excellence

<strong>Job Description<br><br></strong><strong>You Lead the Way. We’ve Got Your Back.<br><br></strong>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.<br><br>At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.<br><br>Join Team Amex and let's lead the way together.<br><br><strong>Responsibilities<br><br></strong><strong>Key Responsibilities<br><br></strong><ul><li> Working across 1 st line to support GMNS business to proactively identify and mitigate financial crime risk</li><li> Identifying and reacting to emerging financial crime issues and trends, providing both analytical and functional/operational support</li><li> Identifying new data sources and maximize use of existing data sources, to support reporting processes and provide meaningful Financial Crime risk insights</li><li> Assuring the development, evaluation and implementation of policies and procedures reflecting current regulations and providing recommendations on identified risks to current processes, platforms, and capabilities</li><li> Managing end-to-end communications with Partner Banks, when further information is required to support critical and time sensitive Financial Crime related reviews</li><li> Analyzing data, identifying trends, and evaluating risk effectively.</li><li> Partnering closely with key Partners to ensure integrated and robust execution of GMNS Financial Crime procedures<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li> Financial crime and/or regulatory management experience is preferred</li><li> Demonstrable knowledge of the Acquiring and Network is preferred</li><li> Strong analytical skills, with an ability to analyze data, identify trends, and evaluate risk effectively</li><li> Prior experience in developing and implementing reporting processes to provide actionable insights on risk levels and emerging trends</li><li> The applicant needs to be an analytical thinker and experienced decision maker, with strong attention to detail</li><li> Ability to work effectively and efficiently in a fast-paced environment. Demonstrated ability to work independently with minimal supervision</li><li> Displays highest level of integrity when dealing with customers and processes. Strong communication and presentations skills, with an ability to summarize information clearly and concisely<br><br></li></ul><strong>About Us<br><br></strong>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.<br><br>As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.<br><br><strong>About The Team<br><br></strong>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<br><br><ul><li>Competitive base salaries</li><li>Bonus incentives</li><li>Support for financial-well-being and retirement</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need</li><li>Generous paid parental leave policies (depending on your location)</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counseling support through our Healthy Minds program</li><li>Career development and training opportunities<br><br></li></ul>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.<br><br>Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.