Account Executive - Health Plans

<p><img alt="" height="73" src="https://assets.jazz.co/customers/customer_20240115140124_DXJ4FCZFNEHDIH3G/layout/20240402022732-image.png" width="184"><br><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="background:#FFFFFF;"><span style="background:#FFFFFF;"><span style="color:#000000;">Vālenz<sup>®</sup> Health is the platform to simplify healthcare – the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience. The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system. With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey – from care navigation and management to payment integrity, plan performance and provider verification. With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible. </span></span></span></span></span><br><br><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><b><span style="color:#2b333a;">About This Opportunity: </span></b><br><span style="color:#2b333a;">As an Account Executive - Health Plans (aka Client Success Executive)with Valenz, you will be responsible for managing and growing client relationships through regular engagement, strategic account planning, and solution-based selling. You will lead client presentations, oversee proposals and renewals, and ensure seamless implementation of services. Acting as the primary point of contact, you will collaborate with internal teams to resolve issues, drive process improvements, and ensure compliance, all while delivering exceptional client experiences.</span></span></span></span><br><br><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><b><span style="color:#2b333a;">Things You’ll Do Here</span></b><b><span style="color:#000000;">: </span></b></span></span></span></p><ul><li><span style="font-size:11pt;"><span style="color:#000000;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;">Lead pre- and post-sale presentations and coordinate regular client meetings to maintain strong relationships and ensure alignment on goals and services.</span></span></span></span></li><li><span style="font-size:11pt;"><span style="color:#000000;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;">Drive revenue growth through upselling, cross-selling, and strategic account planning across assigned clients.</span></span></span></span></li><li><span style="font-size:11pt;"><span style="color:#000000;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;">Manage and track sales opportunities using the CRM system to ensure accurate pipeline visibility and follow-up.</span></span></span></span></li><li><span style="font-size:11pt;"><span style="color:#000000;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;">Oversee client proposals, renewals, and implementations, ensuring timely and effective execution in collaboration with internal teams.</span></span></span></span></li><li><span style="font-size:11pt;"><span style="color:#000000;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;">Develop and maintain Strategic Account Plans that outline client goals, key initiatives, and growth opportunities.</span></span></span></span></li><li><span style="font-size:11pt;"><span style="color:#000000;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;">Serve as the primary client contact, ensuring timely communication, issue resolution, and overall satisfaction.</span></span></span></span></li><li><span style="font-size:11pt;"><span style="color:#000000;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;">Demonstrate strong knowledge of Vālenz products and services, effectively aligning solutions with client needs.</span></span></span></span></li><li><span style="font-size:11pt;"><span style="color:#000000;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;">Collaborate with internal teams to resolve client issues, improve service delivery, and streamline processes.</span></span></span></span></li><li><span style="font-size:11pt;"><span style="color:#000000;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;">Ensure compliance with company policies, procedures, and HIPAA standards in all client interactions.</span></span></span></span></li><li><span style="font-size:11pt;"><span style="color:#000000;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;">Partner with Operations, SMEs, and other departments to meet client requirements and strengthen relationships.</span></span></span></span></li></ul><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><i><span style="font-size:9pt;"><span style="line-height:107%;"><span style="color:#000000;">Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties.</span></span></span></i></span></span></span><br><br><br><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><b><span style="color:#2b333a;">What You’ll Bring to the Team:</span></b></span></span></span><ul><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:106%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">5+ years of experience in managing both internal and external relationships; knowledge of healthcare plan administration.</span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:106%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Experience in healthcare plans, health insurance, or equivalent</span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:106%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Exceptional communication skills, both written and verbal, with strong presentation abilities in-person and virtually.</span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:106%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Proficiency in MS Office, especially in advanced Excel functions and PowerPoint.</span></span></span></span></li><li style="margin-bottom:11px;margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:106%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Ability to manage multiple client accounts, work under pressure, and consistently deliver exemplary customer service.</span></span></span></span></li></ul><span style="font-size:11pt;"><span style="line-height:106%;"><span style="font-family:Calibri, sans-serif;"><i><span style="color:#000000;">A plus if you have…</span></i></span></span></span><ul><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:106%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Bachelor's degree in marketing or business administration </span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:106%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Self-funded healthcare experience</span></span></span></span></li></ul><br><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><b><span style="color:#2b333a;">Where You’ll Work:</span></b> <span style="color:#2b333a;">This is a fully remote position, and we’ll provide all the necessary equipment! </span></span></span></span></span><ul><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><b><span style="color:#2b333a;">Work Environment:</span></b><span style="color:#2b333a;"> You’ll need a quiet workspace that is free from distractions.</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><b><span style="color:#2b333a;">Technology:</span></b><span style="color:#2b333a;"> Reliable internet connection—if you can use streaming services, you’re good to go!</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><b><span style="color:#2b333a;">Security:</span></b><span style="color:#2b333a;"> Adherence to company security protocols, including the use of VPNs, secure passwords, and company-approved devices/software.</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><b><span style="color:#2b333a;">Location:</span></b><span style="color:#2b333a;"> You must be US based, in a location where you can work effectively and comply with company policies such as HIPAA.</span></span></span></span></span></li></ul> <p><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><strong>Why You'll Love Working Here</strong></span></span></p><p><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="color:#000000;">Valenz is proud to be recognized by Inc. 5000 as one of America’s fastest-growing private companies. Our team is committed to delivering on our promise to <b><i>engage early and often for smarter, better, faster healthcare</i></b><i>.</i><b> </b>With this commitment, you’ll find an engaged culture – one that stands <b><i>strong, vigorous, and healthy </i></b>in all we do.</span></span></span></span></span></p> <p><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><strong>Benefits</strong></span></span></p><ul><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="border:none 1pt;background:#FFFFFF;padding:0in;"><span style="color:#000000;">Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card.</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="color:#000000;">Spending account options: HSA, FSA, and DCFSA</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="border:none 1pt;background:#FFFFFF;padding:0in;"><span style="color:#000000;">401K with company match and immediate vesting</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="border:none 1pt;background:#FFFFFF;padding:0in;"><span style="color:#000000;">Flexible working environment</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="border:none 1pt;background:#FFFFFF;padding:0in;"><span style="color:#000000;">Generous Paid Time Off to include vacation, sick leave, and paid holidays</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="border:none 1pt;background:#FFFFFF;padding:0in;"><span style="color:#000000;">Employee Assistance Program that includes professional counseling, referrals, and additional services</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="border:none 1pt;background:#FFFFFF;padding:0in;"><span style="color:#000000;">Paid maternity and paternity leave</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="border:none 1pt;background:#FFFFFF;padding:0in;"><span style="color:#000000;">Pet insurance</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="color:#000000;">Employee discounts on phone plans, car rentals and computers</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="border:none 1pt;background:#FFFFFF;padding:0in;"><span style="color:#000000;">Community giveback opportunities, including paid time off for philanthropic endeavors</span></span></span></span></span></span></li></ul><p><em>At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.</em></p>

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