Account Executive

<span class="jobdescription"><p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><strong>Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team</strong> </span></p><p> </p> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><strong>Account Executive (Remote)</strong> </span></p> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt"><em>Full time, United States</em></span></p> <p> </p> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">In this role, you will be responsible for managing a portfolio of small to medium size accounts, inside account management, or supporting a Global Account Manager with one account in core client-facing responsibilities to include but not limited to customer service, data preparation and analysis, business plan and customer metrics management, client reviews, reporting, projects, surveys, and technology.  </span></p> <p> </p> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><strong>As an Account Executive, you will  </strong></span></p> <ul style="list-style-type:disc"> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Monitor customer feedback to identify and resolve issues   </span></p> </li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Review and resolve discrepancies, i.e. credit card reconciliation  </span></p> </li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Work with customers to either develop a business plan or support the execution of the plan, when applicable  </span></p> </li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Experience in Quality/Account management methodology and Customer Service  </span></p> </li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Working with CRM tools and thorough knowledge of appropriate technology enablers  </span></p> </li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Analyze and develop plans specific to client needs from a project experience standpoint  </span></p> </li> </ul> <p> </p> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt"><span style="font-size:14.0pt"><strong>About you </strong></span> </span></p> <ul style="list-style-type:disc"> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Knowledge of project management and BCD Travel Products and Services  </span></p> </li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Extensive knowledge of travel industry dynamics obtained through agency or procurement experience as well as business analysis and financial acumen  </span></p> </li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Good command of the English language  </span></p> </li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Knowledgeable in client technology tools  </span></p> </li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">You have a College, Associate, or University degree or equivalent experience </span></p> </li> </ul><p> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><strong>What we offer you</strong></span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif">At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><strong>About us</strong></span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif">BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit <a>www.bcdtravel.com.</a></span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif">Get to know us by reading our blog and checking out our social media:</span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif"><span style="font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif"><a href="https://www.bcdtravel.com/blog/" target="_self">https://www.bcdtravel.com/blog/</a></span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif"><span style="font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif"><a href="https://www.linkedin.com/company/bcd-travel/" target="_self">https://www.linkedin.com/company/bcd-travel/</a></span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif"><span style="font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif"><a href="https://www.instagram.com/bcdtravel/" target="_self">https://www.instagram.com/bcdtravel/</a></span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif"><span style="font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif"><a href="https://www.facebook.com/bcdtravel/" target="_self">https://www.facebook.com/bcdtravel/</a></span></li> </ul> <p> </p> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><strong>You’ll be offered</strong></span></p> <ul> <li style="font-family:'trebuchet ms', geneva, sans-serif"><span style="font-family:'trebuchet ms', geneva, sans-serif">Flexible working hours and work-from-home or remote opportunities</span></li> <li style="font-family:'trebuchet ms', geneva, sans-serif"><span style="font-family:'trebuchet ms', geneva, sans-serif">Opportunities to grow your skillset and career</span></li> <li style="font-family:'trebuchet ms', geneva, sans-serif"><span style="font-family:'trebuchet ms', geneva, sans-serif">Generous vacation days so you can rest and recharge</span></li> <li style="font-family:'trebuchet ms', geneva, sans-serif"><span style="font-family:'trebuchet ms', geneva, sans-serif">A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools</span></li> <li style="font-family:'trebuchet ms', geneva, sans-serif"><span style="font-family:'trebuchet ms', geneva, sans-serif">Travel industry professional perks and discounts</span></li> <li style="font-family:'trebuchet ms', geneva, sans-serif"><span style="font-family:'trebuchet ms', geneva, sans-serif">An inclusive work environment where diversity is celebrated</span></li> </ul> <p> </p> <p><span style="font-family:'trebuchet ms', geneva, sans-serif">At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Account Executive is between $65,000 and $75,000. The actual pay depends on your skills, qualifications, experience and geographical location.</span></p> <p> </p> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><strong>Ready to join the journey? Apply now</strong><strong>!</strong></span></p> <p><span style="font-family:'trebuchet ms', geneva, sans-serif"><em>We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.</em></span></p> <p><br><span style="font-family:'trebuchet ms', geneva, sans-serif"><em>We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.</em></span></p> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;color:white">#LI-Remote</span></p> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;color:white">#LI-RJ1</span></p> </span>

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